User Experience Architect at Nokia and Usability Consultant
Dallas/Fort Worth Area
User Experience Architect at Nokia and Usability Consultant
Dallas/Fort Worth Area
Plans and oversees all areas of user-centered design work for selected online programs and projects. Acts as lead consultant to business stakeholders throughout projects to ensure needs are properly understood, managed and met.
Areas of focus include user experience strategy, user research, mobile web, prototyping, usability evaluation, design/development coordination and vendor management.
(Public Company; 10,001 or more employees; nok; Telecommunications industry)
August 2001 — Present (8 years 4 months)
Plans and oversees user experience aspects of selected programs and projects (B2C and B2B). Areas of focus include user research, design activities, prototyping, usability evaluation, and coordination with development efforts. Also responsible for proposal development and vendor management.
(Internet industry)
August 1999 — July 2001 (2 years )
Worked as part of the customer experience team along side technical and business teams to develop eBusiness systems based on user research, business drivers, and technical requirements. Responsible for all aspects information architecture design including conceptual models, user segmentation and profiles, needs analysis, user scenarios, use cases and process flows, system-wide site maps, and page-level specs. Work also included system interface design and user research activities.
(Public Company; Internet industry)
October 1998 — August 1999 (11 months)
As a design strategist, developed information architectures and interface designs for sites and web-based applications. Responsible for information architecture, prototype development, and usability testing.
(Non-Profit; 201-500 employees; Museums and Institutions industry)
May 1993 — October 1998 (5 years 6 months)
Held several positions with the Museums research library and ultimately, as its director, was responsible for staff, budget and collection development of the Museums research and photography collections, its archives, and digital imaging center.
Certified Usability Analyst , 2003
M.S , Library & Information Science , 1992 — 1994
B.A. , Liberal Arts , 1988 — 1992