Daphne Maritz

Daphne Maritz

Fleet Manager - VIP Accommodation&Motor Vehicle

Location
Johannesburg Area, South Africa
Industry
Telecommunications

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Daphne Maritz's Overview

Current
  • Fleet Manager VIP Accommodation\VIP Motor Fleet at Cell C
Past
  • Fleet and Travel Controller at Cell C (Pty) Limited
  • Training Administration Specialist at Cell C
Education
  • Eveline High School
Connections

225 connections

Daphne Maritz's Summary

Planning Skills: accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results;
Problem Solving Skills: uses logic and methods to solve difficult problems with effective solutions. Makes use of all resources to get answers. Able to see hidden problems. Good at analysis. Looks beyond the obvious desired objectives;
Process Management: good at figuring out the processes necessary to get things done. Knows how to organize and propel activities. Understands how to separate and combine tasks into efficient work flow. Knows what to measure and how to measure it. Can see opportunities for synergy and integration where others can not. Can simplify complex processes. Gets more out of fewer resources;

Composure: Is cool under pressure. Does not become defensive or irritated when times are tough. Is considered mature. Can be counted on to hold things together during tough times; and
Interpersonal Savvy: relates well to all kinds of people. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Able to defuse even high-tension situations comfortably;

Daphne Maritz's Experience

Fleet Manager VIP Accommodation\VIP Motor Fleet

Cell C

Privately Held; 1001-5000 employees; Telecommunications industry

May 2002Present (12 years 5 months) Sandton

- Regulatory Compliance of Fleet Management Policy and
Procedures and VIP Policy and Procedure Document.
- Effectively Manage the VIP Accommodation Sourcing and
Payment Control and manage the invoicing of 3 Motor
Vehicle Leasing Vendors.
- Vehicle/Generators Maintenance and Operational control for
Fuel Cards.
- Health and Safety Compliance.
- Manage the Fleet Claims/Write Off Process
- Termination Process

Fleet and Travel Controller

Cell C (Pty) Limited

Privately Held; 1001-5000 employees; Telecommunications industry

September 2003December 2008 (5 years 4 months) Sandton

NO and SP employee travel
Reconciliation of Invoices AMEX
Reconciliation of Invoices – Imperial
Reconciliation of Invoices – Indojet
Travel Databases
• Experience in working with Policy documents.
• Extreme attention to detail.
• Excellent administration skills.
• Good organisational skills.
• Good interpersonal skills.
• Sense of urgency in completing tasks at hand.

Training Administration Specialist

Cell C

Privately Held; 1001-5000 employees; Telecommunications industry

May 2002August 2003 (1 year 4 months)

Oversee all courses for new and existing Call Centre Agents. Prepare, edit, proof read all course material for facilitation.
Schedule new courses as and when new call centre intake commenced, every month.
Schedule facilitators for courses in their area of expertise.
Consult with external/internal facilitators
Consult with hand set facilitatiors for scheduling of venues/course
Maintain track and record call cetnre agents courses and modules via oracle system
Maintain and edit all faciltators feedback reports per course
Ensure the smooth running of the department

Daphne Maritz's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Arts and Culture
      • Children
      • Economic Empowerment
      • Education
      • Environment
      • Health
    • Organizations I support:

      • The Blind Project

Daphne Maritz's Test Scores

  • Saville Consulting

    • May 2008
    • Score: 75-95% scored

    Convincing - very assertive in putting own points across
    Self Promoting - has relatively little need for praise
    Interactive - lively
    Directing - takes control
    Organised - establishes very clear priorities
    Activity Orientated - multi-tasks well
    Dynamic - good at making things happen
    Meticulous - extremely attentive to detail
    Reliable - very focused on finishing tasks
    Complaint - strongly prefers to follow procedure

Daphne Maritz's Honors and Awards

  • Employee of the year award

    Executive Head : Administration
    • December 2011

    For outstanding performance, excellence and commitment.

Daphne Maritz's Courses

  • Eveline High School

    • Rhodesian Certificate of Education
    • Mathematics
    • English
    • Afrikaans
    • D. Science
    • Commerce
    • Geography
    • Typewriting
  • Fleet Manager VIP Accommodation\VIP Motor Fleet

    Cell C

    • International Fleet Management
    • Advanced Fleet Management
    • Fleet Enhancement
    • Diversity Training Programme
    • Vehicle Management
    • Emotional Intelligence
    • Fleet Proxy for Cell C's fleet and generators
  • Fleet and Travel Controller

    Cell C (Pty) Limited

    • Knowledge Resources Travel Management
  • Independent Coursework

    • Pitmans Shorthand
    • Office Practise
    • Aldus Freehand
    • Business Writing Skills
    • CEO Comprehensive Electronic Office

Daphne Maritz's Skills & Expertise

  1. Management
  2. Operations Management
  3. Budgets
  4. Telecommunications
  5. Interconnect
  6. Revenue Assurance
  7. Call Centers
  8. Software Documentation
  9. Analysis
  10. Integration
  11. Contract Management
  12. Customer Retention
  13. Training
  14. Vendor Management
  15. Team Management
  16. Customer Experience
  17. Service Delivery
  18. Wireless
  19. Customer Satisfaction
  20. Mobile Communications
  21. Project Planning
  22. Change Management
  23. Team Leadership
  24. Mobile Devices
  25. GSM
  26. Account Management

View All (26) Skills View Fewer Skills

Daphne Maritz's Education

Eveline High School

19771977

Activities and Societies: Reading, sport, dance

Daphne Maritz's Additional Information

Interests:

Reading (power of the mind), psychology, motivational, true life. Exercise training. Theatre, musical and ballet. Dancing is a strong passion of mine, classical ballet has been my love from an early age ex ballet dancer. Cinderella, Giselle, Swan Lake, The Nutcracker. Enjoy music - pop, jazz (Kenny G), classical music, ABBA, Eagles, ACDC.

Groups and Associations:

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