Craig Bennetts

Current

• Operations Manager - Merchandise IT at Coles Supermarkets

Past

• Package Maintenance Manager at Coles Group
• Business Systems Architect at Coles Myer
• Process Analyst - Kmart Store Operations at Coles Myer

• Implementation Manager - Kmart Store Operations at Coles Myer
• Implementation Officer - Kmart Store Operations at Coles Myer
• Scanning Implementation Team at Coles Myer
• Kmart Store Management at Coles Myer
• Kmart Casual Employee at Coles Myer

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Education

• Monash University

Connections

75 connections

Industry

Information Technology and Services

Craig Bennetts’s Summary

I have worked through most aspects of the Store Operations Business in retail, moving from stores to regional offices and into head office.

Developed an understanding of store systems and holding positions to define new business processes, testing store solutions and managing the implementation of POS and Back Offices projects enabled me to return to school to get IT qualification and apply my business knowledge through the architectural roles. My project management experience then led me into some major transformation projects at Target Aust, Myer and Coles first through project management activities and then into the package maintenance arena encompassing software migrations, control and deployment as well as system admin, implementation and vendor management

Craig Bennetts’s Specialties:

Software Configuration Management processes

Craig Bennetts’s Experience

• Operations Manager - Merchandise IT

  Coles Supermarkets

  (Public Company; CML; Retail industry)

  July 2009 — Present (7 months)

• Package Maintenance Manager

  Coles Group

  (Public Company; Information Technology and Services industry)

  October 2001 — November 2009 (8 years 2 months)

  Mangement of Vendor maintenance contracts
  Management of Software Configuration Management Team
  Management of Implementation team
  Management of Business System Administration function

• Business Systems Architect

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  October 1999 — October 2001 (2 years 1 month)

  ·Provide application and data architecture skills to delivery functions.
  ·Provide assistance in the development of Business & IT Strategic Plans
  ·Assist in the development of integrated development plans

• Process Analyst - Kmart Store Operations

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  August 1996 — October 1999 (3 years 3 months)

  ·Document and analyse process and recommend process improvements.
  ·Launch projects that improve processes instore
  ·Project Manage new processes/systems into stores

• Implementation Manager - Kmart Store Operations

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  February 1994 — August 1996 (2 years 7 months)

  ·Reviewing and developing requirements for store systems.
  ·Improve store productivity.
  ·Reduce operational costs.
  ·Managing implementation of changes into stores.
  ·Provide operational support for other parts of the business

• Implementation Officer - Kmart Store Operations

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  September 1992 — February 1994 (1 year 6 months)

  ·Testing system enhancements for store systems.
  ·Documenting installation routines for store systems.
  ·Identification of areas for improvements within stores and store systems.
  ·Provide ongoing business support for stores

• Scanning Implementation Team

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  March 1990 — September 1992 (2 years 7 months)

  ·Introduce scanning into Victorian Kmart stores
  ·Installation of Back Office Systems.
  ·Installation of Point Of Sale (POS) training facilities.
  ·Staff training-Back Office Systems, register systems, Processes, Policies and standards

• Kmart Store Management

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  February 1988 — March 1990 (2 years 2 months)

  ·Managing day to day operations for specific areas instore
  ·Managing operation of the store during extended trade.
  ·Maintaining customer service/resolving customer concerns
  ·Store Opening Responsibilities for new stores
  ·Staff recruitment, training and management

• Kmart Casual Employee

  Coles Myer

  (Public Company; 10,001 or more employees; CML; Retail industry)

  August 1983 — August 1988 (5 years 1 month)

  ·Customer Service
  ·Maintain stock levels/Ordering stock

Craig Bennetts’s Education

• Monash University

  Graduate Diploma , Computing , 1998 — 2000

Craig Bennetts’s Contact Settings

Interested In:

• expertise requests
• reference requests
• getting back in touch