Universidad de Puerto Rico
Human Resources Management
HR Coordinator at Trans Oceanic Life Insurance (TOLIC)
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Human Resources Management
Human Resources Professional with over 4 years of experience in the field. Knowledge and experience applying state and federal employment law, benefits administration, recruiting, employee relations and coaching managers. Experience with applicant tracking systems such as SAP, Taleo, People Soft and Oracle. Experience with HR Sense (Workforce Solution Evertec), ADP (PC Payroll, PayeXpert and Workforce Now) and Enterprise Time and Attendance for payroll processing. Ability to multi-task and keep attention to details. Excellent interpersonal skills and computer proficiency in Word, Excel, Power Point, Outlook and Internet.
Started as HR/Payroll Technician and promoted to HR Coordinator.
Process payroll using ADP for various clients, including collecting data, calculating time sheets, uploading data in the system, generating reports among others. Assist in the recruitment and onboarding process for a client. Answer questions regarding benefits and available positions.
Promoted from HR Assistant to HR Generalist Assistant role in 4 months. Assists Recruiter with all aspects of hiring process, including reference checks, screening, interviews, communication with candidates and hiring managers, orientation, dispositioning and other recruitment, employment and on-boarding activities. Support other assistants and staff with Spanish speaking candidates. Promoted from HR Generalist Assistant to HR Employment Specialist I.
Started as an Intern learning all the HR roles within the company. Hired as a HR and Payroll Assistant and promoted to HR Representative. Retain unsatisfied clients by improving Human Resources service provided. Decrease significantly payroll errors by reconciling submitted data with department data before approval. Entrusted English speaking customers do to outstanding written and oral English communications skills.
Work experience testimony selected from over 500 candidates to advertise the program to other students in United States and Puerto Rico.
Support recruiters with phonescreening and setting up the interviews for candidates. Work directly with the Telephone Banking Consultant position.
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