Conrad Charles

Current

• e-Learning Manager at Valvoline

Past

• Global One project Training Manager (special assignment) at Ashland
• Senior Consultant at Haverstick Consulting
• Project Manager at PLATO Learning

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Education

• Villanova University
• University of Kentucky
• University of Massachusetts, Amherst

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Recommended

8 people have recommended Conrad

Connections

93 connections

Industry

Retail

Conrad Charles’s Summary

9 years of creating strategic training programs designed to meet business goals and organizational needs.
- Has led highly productive project teams that have incorporated innovative e-Learning training techniques based on sound learning principles that have produced measurable improvement in organizational and business results.
- Has a proven track record of being able to create strategic training plans and then manage the implementation of the plan
- A creative and imaginative thinker who has conceived of several immersive and interactive training concepts
- Has managed the process of designing and developing a 20 module interactive e-Learning library for a major Instant Oil Change retailer.

Conrad Charles’s Specialties:

Strategic Development and Implementation of Training Programs
Interactive Training Development
Project Management
International Project Management and Team Building
Project Evaluation
Instructional Design
Training Consulting

Conrad Charles’s Experience

• e-Learning Manager

  Valvoline

  (Chemicals industry)

  March 2006 — Present (3 years 5 months)

  Key Skills: Training Program Management, Project Management, Strategic Planning, Team Building
  
  Experience:
  -Guide strategic direction, planning, and management for Valvoline Learning Solutions (VLS)
  -Created the concept for Valvoline Instant Oil Change’s management training program
  -Designed the online training material for Sears Auto centers that resulted in a 23% increase in premium oil sales
  -Developed the specifications for and managing the implementation of a new LMS
  -Wrote the business case and project plan that was selected for Ashland’s pilot information management system
  -Designed the concept for Valvoline’s first three dimensional virtual environment courses
  -Created a comprehensive needs analysis and plan for sales representative training program
  -Developed the specifications for and managed the creation of a customized talent management system

• Global One project Training Manager (special assignment)

  Ashland

  (Public Company; 10,001 or more employees; ASH; Chemicals industry)

  January 2007 — October 2007 (10 months)

  Key Skills: ERP implementation Training Management, International Team Management
  
  Experience:
  -Managed a nine month end user training program for Ashland’s European SAP implementation
  -Developed strategy for a steady state ERP training organization for project hand off
  -Aligned SAP training activities for Ashland’s four European divisions
  -Collaborated on the development and implementation of the EMEA training strategies for SAP
  -Worked with change management team to organize and execute the European training plan
  -Oversaw the successful translation and delivery of 20 training modules in six different languages

• Senior Consultant

  Haverstick Consulting

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  August 2005 — March 2006 (8 months)

  Key Skills: Project Management, Strategic Planning, International Team Building, LMS Implementation
  
  Experience:
  -Directed overall strategy, planning and management for the creation of Valvoline Learning Solutions International
  -Wrote and implemented the project plan that created Valvoline’s International on-line training program
  -Provided oversight for the development and implementation of six International Learning Management Systems
  -Renegotiated contracts with vendors and reduced translation costs by sixty percent (60%)
  -Assembled and managed a virtual project team including vendors and overseas personnel

• Project Manager

  PLATO Learning

  (Public Company; 501-1000 employees; E-Learning industry)

  February 2004 — August 2005 (1 year 7 months)

  Key Skills: Project Management, Education consulting, Strategic Planning, Instructional Design
  
  Experience:
  -Oversaw Kentucky’s Adult Education’s statewide implementation of Plato Learning, Inc. web-based learning platform
  -Developed annual strategic project plan that plotted the direction of the project for the year
  -Evaluated the project and reported key findings to project sponsors that led to renewal of annual contract
  -Based on key recommendations from project plan needs were identified that led to the purchase of additional software
  -Managed third party technical contractors to ensure that 156 sites had access to application
  -Supervised e-Learning and face-to-face professional development training activities for 156 sites
  -Developed a train the trainer network that increased software usage by 30% in 2004/2005
  -Consulted with state on change management techniques to encourage the use of CBT software

Conrad Charles’s Education

• Villanova University

  Masters Certificate , Project Management , 2006 — 2006

• University of Kentucky

  M.S.E. , Instructional Systems Design , 2001 — 2004

• University of Massachusetts, Amherst

  BA , History , 1983 — 1987

Additional Information

Conrad Charles’s Interests:

Training simulations, Virtual training enviornments, Soccer, Sailing, Surfing, Yacht design, Teaching

Conrad Charles’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch