Claire Le Quinquis

Current

• Planning Manager - Systemedia Europe at NCR

Past

• Planning Manager - Customer Services at NCR FRANCE
• Business Manager - Customer Services Southern Europe at NCR EMEA
• Planning Manager - Customer Services at NCR France

• Agreement & Billing Manager at NCR France
• Financial Analyst - Customer Services at NCR France

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Education

• ECOLE SUPERIEURE DE GESTION ET FINANCES - ESGF

Recommended

5 people have recommended Claire

Connections

42 connections

Industry

Information Technology and Services

Claire Le Quinquis’s Summary

Claire Le Quinquis’s Specialties:

Involved in the development, implementation, maintenance and review of financial policies, plans, procedures, analyses and controls

Claire Le Quinquis’s Experience

• Planning Manager - Systemedia Europe

  NCR

  (Public Company; 10,001 or more employees; NCR; Information Technology and Services industry)

  March 2008 — Present (1 year 5 months)

• Planning Manager - Customer Services

  NCR FRANCE

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  December 2001 — February 2008 (6 years 3 months)

  - Context of externalisation of the "Back Office" functions for EMEA,
  - Work on line with the sub-contracting teams in Bengalore (India) and Prague (Rép. Czech)
  - Planning (75 M€ turnover, 500 employees)
  
  Monthly results analysis, financial report sent to European Management and presentation to French Executive Committee with actions plan suggestions
  Financial analysis allowing operational decisions notably, customers profitability analysis allowing to put in place actions plan on loss making accounts
  Financial forecast preparation and monthly negotiation with French Executive Committee and European Management
  Setting up and negotiation of annual financial plan
  ERP deployment for financial and administrative part
  
  - Sub-Contracting (7 M€, 46 main providers)
  Costs and Revenues per project adequacy control
  Rationalization and optimization of the number of providers
  (initially 13 M€ for 159 providers)

• Business Manager - Customer Services Southern Europe

  NCR EMEA

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  1999 — 2001 (2 years)

  - European level regionalization of financial functions
  - Responsible of 10 associates located in Spain, Portugal, Italy and France
  - Planning (175 M€ turnover, 976 employees)
  
  Consolidation and reporting for Southern Europe
  Monthly results analysis, presentation to Executive Committees : France, Iberia, and financial report sent to European Management
  Financial forecast preparation and monthly coordination with local operational management European Management
  Reporting rules and management reports harmonization within countries

• Planning Manager - Customer Services

  NCR France

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  1998 — 1999 (1 year)

  - Customer Services new management team
  - Responsible of 5 associates
  - Planning (74 M€ turnover, 445 employees)
  
  Monthly results analysis
  Financial forecast preparation, revenue and margin per customer follow-up
  Maintenance file value evolution follow-up and variations analysis
  Time rates establishment allowing costs calculation for maintenance proposals
  Electronic Excel profit & loss statement creation with information coming from Oracle

• Agreement & Billing Manager

  NCR France

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  1996 — 1998 (2 years)

  - Responsible of 12 associates
  - Contracts management optimization , 49 M€ file value for 2500 contracts
  
  Contractual information management : customers installed base follow-up, end of warranty maintenance proposal, maintenance contracts invoicing
  New Customer Services Management System implementation (Dispatch 1, Astea)
  New working processes drafting and implementation
  Administrative performance indicators set-up and follow-up such as number of request treated and delay of invoicing
  Result : contractual information quality improvement (number of credit notes decreased by 30 % and number of out of systems invoices by 94 % within 1 year)

• Financial Analyst - Customer Services

  NCR France

  (Public Company; 501-1000 employees; Information Technology and Services industry)

  1990 — 1996 (6 years)

  Budgets development and management reports conception
  Reporting to NCR Corp in the US
  Spare parts stock accounting simplification
  Cost accounting establishment allowing to follow up results for each departments and each regional technical center
  Financial analysis for the reengineering of the division carried out with Boston Consulting Group

Claire Le Quinquis’s Education

• ECOLE SUPERIEURE DE GESTION ET FINANCES - ESGF

  Finance 1986 — 1990

  Brevet de Technicien Supérieur en Comptabilité et gestion de l’Entreprise
  Certificat Préparatoire aux Etudes Comptables et Financières (C.P.E.C.F.)