Chris Nickerson

Chris Nickerson

Manager, Customer Analytics at Southern Company

Greater Atlanta Area

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Chris Nickerson's Overview

  • Various Analyst Positions at Southern Company Services, Inc

201 connections

Chris Nickerson's Summary

Experienced manager in the electric power industry with strong analytical skills. Broad background includes marketing and customer service analytics, wholesale power market analysis (including long term energy and capacity price forecasting), economic, energy, demand and revenue forecasting, financial and economic analysis, regulated retail pricing and cost of service, and marketing and customer service analytics.

Chris Nickerson's Experience

Manager, Customer Analytics

Southern Company

Public Company; 10,001+ employees; SO; Utilities industry

April 2012Present (2 years 6 months) Greater Atlanta Area

Lead group that uses statistical modeling and data analysis to improve efficiency and optimize the value of marketing and customer service efforts. Modeling areas include segmentation, target marketing, bad debt collections and call center optimization.

Manager, Market Development and Evaluation

GenOn/Mirant Corporation

Public Company; 1001-5000 employees; MIR; Utilities industry

April 2001August 2011 (10 years 5 months) Atlanta, GA

Developed long-term fundamental electric energy and capacity price market models for California, New England and New York. Models were used to project short and long term gross margin for 5,0000 MW of Mirant electric generating facilities, assess risks of changing environmental and regulatory policy and evaluate investment opportunities. From 2002 - 2004 led rate, cost of service and cost of capital development for Jamaica Public Service Company's first 5-year regulatory filing. Mirant purchased an 80% share of JPSCO from the government in 2001.

Manager, Pricing and Costing

Southern Company Services

Public Company; 10,001+ employees; SO; Utilities industry

September 1997April 2001 (3 years 8 months)

Managed pricing, costing and marketing program financial assessment

Forecasting Project Manager

Alabama Power Company

Public Company; 5001-10,000 employees; SO; Utilities industry

June 1988September 1997 (9 years 4 months)

Led team that developed annual electricity demand, energy and revenue projections.
Also perfromed financial analysis of cogeneration investements and electric power marketing programs.

Various Analyst Positions

Southern Company Services, Inc

Public Company; 10,001+ employees; SO; Utilities industry

January 1982May 1988 (6 years 5 months)

Rate design, bulk power wholesale pricing, load and energy forecasting, retail and wholesale rate filings

Chris Nickerson's Skills & Expertise

  1. Market Analysis
  2. Market Planning
  3. Financial Modeling
  4. Customer Analytics
  5. Customer Analysis
  6. Forecasting
  7. Energy

Chris Nickerson's Education

University of Alabama at Birmingham

MBA, Finance Concentration


Virginia Tech

B.S., Statistics and Economics


William Chrisman High School


Independence, MO

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