LinkedInChris Mylchreest

Chris Mylchreest

General Manager at MyWorkplace Solutions

Location
Sydney, Australia
Industry
Computer Software
Previous
  1. MyWorkplace Solutions,
  2. Kronos Australia,
  3. Australian Timewise Systems
Education
  1. TAFE NSW Higher Education
Recommendations1 person has recommended Chris
Websites
122connections

Join LinkedIn & access Chris's full profile

Join LinkedIn & access Chris's full profile. It's free!

As a LinkedIn member, you'll join 300 million other professionals who are sharing connections, ideas, and opportunities.

  • See who you know in common
  • Get introduced
  • Contact Chris directly
122connections
TAFE NSW Higher Education

TAFE NSW Higher Education

Human Resources Management/Personnel Administration, General

View full profile

Background

Summary

Process improvement - best practise and team capabilities

Experience

General Manager

MyWorkplace Solutions
– Present (2 years 9 months)Sydney NSW

The role of General Manager at MyWorkplace Solutions has been an evolutionary process over a number of years. Many of the tasks performed have been a part of my role governing the past 10+ years – however have become now more clearly defined during my role as GM.

The prime edict of my role was to ensure stability of product commencing from the Development Team and ensuring significant improvements to our internal Q & A processes culminating in superior delivery of service and application to the base.

This has been achieved in a number of areas by a series of key processes and Leadership initiatives such as the Implementation of SalesForce software for Sales Management, Case logging and Bug Tracking. The Management of Development Team, including Development of strategic plans relating to the application and future target markets. Effective Management of the support Team including work assignment review and workload/performance assessment. Overall management of the Hardware support team – ensuring best practice and agreed contract adherence. Improved Selling processes by mentoring of the Sales Team – to include end to end Selling support from Pre-Sales Presentations and strategic account planning to close of contract.

As GM I bring to the organization a Loyal, Pragmatic and honest approach, ensuring best practice, whilst still being able to create the conditions necessary to optimize the value of all resources across the team, with a view to foster a positive, collegiate environment that encourages creativity, individual contribution and collective commitment toward common goal.

Account Manager

MyWorkplace Solutions
(9 years)

 Effective Account Management to client base nationally, including upsell and process improvement to ensure steady growth within the based throughout Australia and New Zealand.
 Debtor Control
 Implementation of SalesForce for Sales Management, Case logging and Bug Tracking.
 Liaise with the Development Team on items relating to possible client requirements – detailed documentation of client requested modifications, outcomes and process.
 Provide a conduit to the Development Team from the Support team – ensuring alignment of strategic paths.
 Provide Guidance to the Hardware support team – ensure best practice and agreed contract adherence.
 End to end Selling support from Pre-Sales Presentations to close contract.
 Participation and value-adding involvement in leadership team discussions, issues and decisions
 Leading teams responsible for delivery of the solutions in accordance with time and cost expectations.
 Managing critical internal stakeholder and external relationships.
 Regular Team meetings to review current issues and provide solutions to better improve our service delivery.
 Effective review and diligence in relation to the establishments of contractual arrangements and obligations
 Client Business Analysis – including documentation/presentation and final outcome delivery.

Transition Manager

Kronos Australia
(2 years)Sydney, Australia

Role Specific with Targeted outcomes

 The role at Kronos was created as a result of the acquisition of Australian Timewise Systems by Kronos Australia. The Role was effectively to manage the transition of existing customers of ATS over to the Kronos base. It required the use of personal relationships built with these customers in the previous 5 years,
 Demonstrations and Presentations
 Proposal Preparations and delivery.
 Client Business Analysis – including documentation/presentation and final outcome delivery.
 Liaison with the support team to implement product in line with client requirements.

NSW Manager

Australian Timewise Systems
(4 years)

 Overall Managing of the NSW Branch
 Oversee Support team of 12 in day to day duties; including assignment of work performance review and HR related practices pertaining to employment.
 Mentoring of the Sales team. To include demonstrations/presentations – end to end Sales and support.
 Responsible for State Budget and Targets
 Oversee hardware Technicians.
 Preparations of training programs including Train the trainer, along with internal training as required.
 Administration related to branch office.

Property Manager

Century 21 - Dale Hawken Realty
(3 years 2 months)Galston

Property Manager for Portfolio.

Payroll/HR Manager

Homeart
(3 years)Sydney, Australia

Duties Include:
- Manage Payroll team
- Implementation of Strategic HR policies
- Team development and management
- Implementation of Time and Attendance system including project management and system analysis
- Functional document preparation
- Formation and Lead of Project committee for the negotiation of new IR treaty.

Volunteer Experience & Causes

Rugby League Committee

Windsor JRLC
Children

Opportunities Chris is looking for:

Causes Chris cares about:

Organizations Chris supports:

  • South Sydney Rabbitohs
  • Breast Cancer Network Australia

Courses

Independent Coursework

  • Project Management
  • Property Management

Skills

  • Payroll
  • Project Implementation
  • SQL
  • Account Management
  • Customer Relations
  • Oracle E-Business Suite
  • Personnel Management
  • Business Analysis
  • Customer Service
  • Selling
  • Process Improvement
  • Team Leadership
  • Change Management
  • Solution Selling
  • Recruiting
  • CRM
  • Salesforce.com
  • SaaS
  • Management
  • Pre-sales
  • Sales
  • Sales Management
  • Strategic Planning
  • Outsourcing
  • Strategy
  • Leadership
  • Human Resources
  • Project Management
  • Negotiation
  • Budgets
  • Business Process...
  • Performance Management
  • Business Development
  • Enterprise Software
  • Consulting
  • Training
  • Professional Services
  • Direct Sales
  • Strategic Partnerships
  • Key Account Management
  • Talent Management
  • Employee Training
  • Business Intelligence
  • New Business Development
  • Talent Acquisition
  • Business Planning
  • Sourcing
  • Business Process
  • Employee Relations
  • Team Building
  • See 35+  See less

Education

Private

Certificate 1V, Bookeeping

View Chris's full profile to...

  • See who you know in common
  • Get introduced
  • Contact Chris directly

Not the Chris Mylchreest you're looking for? View more

Insights


People Also Viewed

LinkedIn member directory:

  1. a
  2. b
  3. c
  4. d
  5. e
  6. f
  7. g
  8. h
  9. i
  10. j
  11. k
  12. l
  13. m
  14. n
  15. o
  16. p
  17. q
  18. r
  19. s
  20. t
  21. u
  22. v
  23. w
  24. x
  25. y
  26. z
  27. more