
Account Manager, ROCAK Services Inc.
Greater Denver Area

Account Manager, ROCAK Services Inc.
Greater Denver Area
Mfg, IT, financial, TQM, sales, SQA, PM, test management, process and improvement, consulting experience.
Software Quality/Testing/Process, Financial Services, ERP, training experience
CTFL, CSQA, CPIM
(Management Consulting industry)
2006 — Present (3 years)
Consulting: PM, SQA, testing, UAT, ERP, process improvement, business, financial services, telecom, IT, training. Clients:
> Triad Consulting (Current USA Inc.)
> National Community Pharmacists Association (NCPA,
www.ncpanet.org)
> American Software Test Qualifications Board (ASTQB,
www.astqb.org)
> Analytic Solutions
> Gunther Douglas (Information Handling Services)
(Privately Held; 11-50 employees; Computer Software industry)
July 2008 — October 2008 (4 months)
Part of a Quality Center/QTP test-automation team on a large (800 testers) Sun Microsystems global Oracle applications upgrade project (from v. 10.7 to 11.5.) Assisted with test and project management, datasheet loading and running of automated test scripts. Wrote, updated training manuals, business function online help.
(Paper & Forest Products industry)
February 2008 — July 2008 (6 months)
Main project involved conversion of Alliance order-management system to PCS system. Tested Web Services and other interface products. Other project involved internet gift/greeting card combination with much B2B partnering. Helped facilitate UAT activities, wrote functional specifications where lacking, documented issues, assisted with process templates. Testing included black- and white-box, web, GUI, E2E, heavy integration testing and data analysis and validation. Technologies: ERP system implementation, JIRA issue software, XML/ICSXML files, FTP, SQL Studio, test-plan and test-case documentation, SEO, E2E and heavy integration testing.
(Privately Held; Retail industry)
October 2007 — May 2008 (8 months)
(Public Company; Banking industry)
August 2007 — February 2008 (7 months)
Test lead, project management work. Projects encompass integrated QA test and User-Acceptance test (UAT) of up to 139 financial-related applications, in addition to project audit preparation. Create and work with supporting documentation, collect signoffs, provide support and guidance to various project personnel as needed. Support test and project managers.
(Management Consulting industry)
2006 — 2008 (2 years)
(Non-Profit; Computer Software industry)
August 2000 — October 2007 (7 years 3 months)
(Public Company; 1001-5000 employees; TWTC; Telecommunications industry)
March 2007 — August 2007 (6 months)
(Privately Held; 1-10 employees; Computer Software industry)
April 2007 — August 2007 (5 months)
(Public Company; 10,001 or more employees; Financial Services industry)
January 2003 — May 2007 (4 years 5 months)
(Public Company; 1001-5000 employees; Information Technology and Services industry)
October 2006 — March 2007 (6 months)
(Public Company; 10,001 or more employees; FDC; Financial Services industry)
June 2006 — September 2006 (4 months)
(Privately Held; Information Technology and Services industry)
July 2005 — July 2006 (1 year 1 month)
(Privately Held; 201-500 employees; Information Technology and Services industry)
April 2003 — July 2005 (2 years 4 months)
(Public Company; Management Consulting industry)
1995 — 1999 (4 years)
(Management Consulting industry)
September 1993 — February 1995 (1 year 6 months)
Mech El (Contract Engineering), Englewood, CO Project Manager 09/93 – 02/95
Worked at Rocky Flats plant on four DOE/EG&G electrical/mechanical/construction projects:
- Bldg. 881 – Transformer upgrade, switchgear building construction: gen’l contractor - $3M.+ project, 7 subs.
- Bldg. 443 – UPS upgrade in central steam plant. Completed ahead of schedule.
- Bldg. 443 – Data Acquisition Control System (DACS) electrical/instrumentation renovation.
- Sanitary Landfill – electrical work for two new buildings.
Job site lead as needed. Managed 4 to 6 electricians, 4 to 6 subcontractors, Primavera SureTrak scheduling/admin/conversion, purchasing, billing, cost proposals, safety meetings, escort hiring, timesheets, system administration, CAD, training.
(Management Consulting industry)
1984 — 1993 (9 years)
BA , Visual Design, Photography, Biology , 1977 — 1981
> ASTQB (Tech. Advisory Group member)
> Park County Sheriff's Office, Victim Advocate
> Deer Creek Elementary School, Science Fair Judge Coordinator