IT Support at Cbeyond Inc
Greater Atlanta Area
- Current
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- Infrastructure Desktop Support Analyist at Cbeyond
- Past
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- Photometric Engineer at Tiger Accessory Group Inc
- CSM - Copy & Print Manager at Office Depot
- Computer Repair/Build Technician at Alpha-2 Technologies
- Education
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- William Paterson University of New Jersey
- Connections
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38
connections
- Industry
- Information Technology and Services
- Websites
Carlos Hernandez’s Experience
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Infrastructure Desktop Support Analyist
Cbeyond
(Public Company; 501-1000 employees; CBEY; Telecommunications industry)
March 2008 — Present (1 year 5 months)
As the lines between the traditional help desk & corporate infrastructure blur, IT professionals have to be able to solve problems & be proactive in preventing them as well.
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Photometric Engineer
Tiger Accessory Group Inc
(Warehousing industry)
January 2006 — March 2008 (2 years 3 months)
Tiger distributes all forms of automobile lights. I was responsible for spot tested them in my lab to certify their SAE compliance. I enjoyed working there & looked good in a lab coat!
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CSM - Copy & Print Manager
Office Depot
(Public Company; 10,001 or more employees; ODP; Retail industry)
September 1999 — September 2005 (6 years 1 month)
From Customer Service Manager to the Copy & Print Center Manager all the way to the Technology sales floor I have worn several name tags at Office Depot.
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Computer Repair/Build Technician
Alpha-2 Technologies
(Information Technology and Services industry)
September 2002 — January 2004 (1 year 5 months)
At Alpha-2 we custom built high end gaming/business computers & delivered/installed them at homes & businesses. We provided technical support to our customers via phone, email & service calls.
Carlos Hernandez’s Education
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William Paterson University of New Jersey
Computer Science 1995 — 1997
Additional Information
Carlos Hernandez’s Websites:
Carlos Hernandez’s Interests:
Photography, Technology
Carlos Hernandez’s Groups:
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Dragoncon TechOps -
Cbeyond Employee/Alumni Group -
Dragon*Con Staff
Carlos Hernandez’s Contact Settings
Interested In:
- expertise requests
- getting back in touch
