Carlos Hernandez

Current

• Infrastructure Desktop Support Analyist at Cbeyond

Past

• Photometric Engineer at Tiger Accessory Group Inc
• CSM - Copy & Print Manager at Office Depot
• Computer Repair/Build Technician at Alpha-2 Technologies

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Education

• William Paterson University of New Jersey

Connections

46 connections

Industry

Information Technology and Services

Carlos Hernandez’s Experience

• Infrastructure Desktop Support Analyist

  Cbeyond

  (Public Company; 501-1000 employees; CBEY; Telecommunications industry)

  March 2008 — Present (1 year 9 months)

  As the lines between the traditional help desk & corporate infrastructure blur, IT professionals have to be able to solve problems & be proactive in preventing them as well.

• Photometric Engineer

  Tiger Accessory Group Inc

  (Warehousing industry)

  January 2006 — March 2008 (2 years 3 months)

  Tiger distributes all forms of automobile lights. I was responsible for spot tested them in my lab to certify their SAE compliance. I enjoyed working there & looked good in a lab coat!

• CSM - Copy & Print Manager

  Office Depot

  (Public Company; 10,001 or more employees; ODP; Retail industry)

  September 1999 — September 2005 (6 years 1 month)

  From Customer Service Manager to the Copy & Print Center Manager all the way to the Technology sales floor I have worn several name tags at Office Depot.

• Computer Repair/Build Technician

  Alpha-2 Technologies

  (Information Technology and Services industry)

  September 2002 — January 2004 (1 year 5 months)

  At Alpha-2 we custom built high end gaming/business computers & delivered/installed them at homes & businesses. We provided technical support to our customers via phone, email & service calls.

Carlos Hernandez’s Education

• William Paterson University of New Jersey

  Computer Science 1995 — 1997

Additional Information

Carlos Hernandez’s Interests:

Photography, Technology

Carlos Hernandez’s Groups:

•    Dragoncon TechOps
•    William Paterson University of New Jersey
•    Cbeyond Employee/Alumni Group
•    Dragon*Con Staff

Carlos Hernandez’s Contact Settings

Interested In:

• expertise requests
• getting back in touch