Carina Hoogeveen

Account Manager at Keynote Systems

Reading, United Kingdom

Current
Past
  • Internal Sales at CV Services International (CVSI)
  • Sales Executive at Performance Graphics International Limited
  • Sales Executive at Koning en Hartman
Education
  • MEAO Beneden Maas, Netherlands
  • M.A.V.O. Leusderweg, Netherlands
  • Willem van Oranje School
Connections
400 connections
Industry
Information Technology and Services
Websites

Carina Hoogeveen’s Summary

I am a multi lingual professional of high integrity and strong work ethic, have worked in the IT & Media industry for more than twelve years, initially in e-business solutions provision, specifically systems integration. Subsequently I joined Segue Software selling Test Management and Monitoring Solutions to new accounts in the Finance, Telecommunications, Media and .Com industry. At present I am employed by Foviance where I have responsibility for the Media and Information Services markets, generating new business revenue. My experience and skills are centred on identifying and closing new business and managing the continuity and growth of existing business. I have the core skills required in sales, business development, project and account management.

· A successful track record, knowledge, experience in selling solutions to corporate companies European-wide
· Detailed knowledge and understanding of the sales cycle and an informed, strategic approach
· Pragmatism, focus on deliverables and the ability to adapt quickly
· Solution Selling focus, via a consultative approach; thoroughly understanding a potential customers’ business needs and requirements, delivering customer–centric results
· Excellent negotiation, presentation and communication skills, from board level down
· Very strong people management and team building skills, working to budgets and targets combined with high standards and a sense of humour, resulting in the development of immediate rapport and lasting relationships with management, staff and customers
· Development of team members (recruitment, training and one to one management)
· Management activities: Market research, territory planning, strategy planning and forecasting

Carina Hoogeveen’s Specialties:

Customer Experience: Usability Services, Research Services, Analytics Consultancy, Experience BluePrint, Experience Management.

Business Intelligence: Balance Scorecards | (Environmental) Key Performance Indicators | Risk Management | Fraud Investigation & Compliance | Anti-Money Laundering | Consolidated Customer View | Online Bill Editing | FSA Reporting | Budget Monitoring & Reporting | Transaction Service Management | Effort Reporting | Service Management


Carina Hoogeveen’s Experience

  • Territory Account Manager

    Keynote Systems

    (Public Company; KEYN; Internet industry)

    June 2009Present (2 months)

    Providing on-demand test and measurement solutions for continuously improving the online experience. Connected companies will know precisely how their Web sites, content, and applications will perform on actual browsers, networks, and mobile devices long before their customers and business are impacted.

    Providing the most accurate insights on how your customers experience your online business through groundbreaking UX research tools and custom research engagements.

    Depend on the mobile industry standard for network and on-device testing and monitoring of your mobile content applications and services.

  • Partnership Manager

    Foviance Limited

    (Privately Held; Internet industry)

    August 2008Present (1 year)

    Foviance is a customer experience consultancy to the world's leading brands. We can help you deliver seamless cross-channel capability across websites, telephone, TV and print, focusing on delivering measurable benefits.

    With research laboratories in London, we have a team of expert consultants who work with companies around the world. We're independent and often work alongside design agencies.

    Foviance counts more than half of the UK FTSE top 100 companies amongst its clients.

  • Business Consultant

    Foviance

    (Management Consulting industry)

    February 2006July 2008 (2 years 6 months)

  • Business Development Manager

    Datawatch International Limited

    (Public Company; 51-200 employees; DWCH; Computer Software industry)

    October 2001January 2006 (4 years 4 months)

    Over the years at Datawatch I managed the EMEA, Benelux & UK Territories: New Business Sales, including managing and working with channel business partners to jointly develop propositions to take to market. E.g. IBM, Avnet, Integritie, Avanquest, Datawatch Europe, Software AG and more.

    Datawatch provide report management, business intelligence, data transformation and service management solutions.

  • Territory Manager

    Segue Software (Now Borland Corporation)

    (Public Company; 201-500 employees; SEGU; Computer Software industry)

    September 1998September 2001 (3 years 1 month)

    Managing Benelux and UK territory; Direct Sales, new business and named major accounts such as British Telecom, Vodafone, Lastminute.com, Boo.com, e-peopleserve and GE Medical. Including managing and working with channel business partners to jointly develop propositions to take to market, including Sun Microsystems, IBM, BMC Software, CMG, Getronics, Intel and more.

    Segue Software delivers solutions that ensure the accuracy and performance of enterprise applications throughout their entire lifecycle. Segue provides software and services that help businesses engaged in online transactions, build, test and manage their e-business systems, test databases, web-enabled software, Java code, load capacity and computer network functions before a web site goes live.

  • Internal Sales

    CV Services International (CVSI)

    (Management Consulting industry)

    19971998 (1 year)

  • Sales Executive

    Performance Graphics International Limited

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    19951997 (2 years)

    After a short Marketing Position I settled into the role of Internal Sales Executive assisting customers by telephone, generating quotations and processing purchase orders.

  • Sales Executive

    Koning en Hartman

    (Privately Held; Telecommunications industry)

    May 1994April 1995 (1 year)

    Sales Support


Carina Hoogeveen’s Education

  • MEAO Beneden Maas, Netherlands

    Economics, Business and Languages 19911994

  • M.A.V.O. Leusderweg, Netherlands

    English, German, French, Dutch, Economics, Maths, Law 19871991

    Activities and Societies:
    School Band
  • Willem van Oranje School


Additional Information

Carina Hoogeveen’s Websites:

Carina Hoogeveen’s Interests:

• Foundation Certificate in IT Service Management (IT Service Management, Understanding of the Structure of the ITIL Library, ITIL’s Key Concepts and Objectives) • Solution Selling by Sales Performance International • Datawatch Solution Selling (How to Engage with New Customers) • CustomerCentric Selling by Michael T. Bosworth and John R. Holland • Solution Selling (Creating Buyers in Difficult Selling Markets) by Michael T. Bosworth • Sales Sense (Speaking on your Feet) • Customer-focused Selling by Nancy J. Stephens • The Complex Sale • LDL Telephone Selling & Close that Sale! • Segue Solution Selling Process • Hewlett Packard Sales Training • Salesforce.com • @Task • Vantive Hobbies: Pilates, Cooking, Socialising, Travel

Carina Hoogeveen’s Groups:

IBM PartnerWorld, ITIL

  •    Business Intelligence
  •    e-BIZ
  •    Online marketing
  •    ! Sales Best Practices
  •    UX Professionals
  •    Business Intelligence Professionals
  •    E-Commerce Network
  •    Salesforce.com Professional Network
  •    ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)
  •    Business Intelligence Professionals UK Group
  •    The ITIL Group
  •    Customer Experience Professionals
  •    Cloud Computing
  •    User Experience
  •    Business Intelligence Experts
  •    User Experience Group
  •    Segue Software Alumni
  •    Consumer Insights Interest Group
  •    Nederlanders - Dutch Worldwide Club
  •    Online MR
  •    Eye-tracking
  •    Foviance Alumni
  •    Mobile Enterprise Application Platforms

Carina Hoogeveen’s Honors:

- Segue President's Club for High Sales Achievements
- Most Significant Contribution in Sales


Carina Hoogeveen’s Contact Settings

Interested In:

  • career opportunities
  • new ventures
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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