President, ActionInfo Consulting - Information Management, Business Intelligence and CRM Specialists
Canada
- Current
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- President at ActionInfo Consulting
- Past
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- Practice Leader at Cap Gemini Ernst & Young
- Principal Consultant - Co-Practice Leader at PricewaterhouseCoopers (PwC)
- Sr. Consultant thru to Director and Partner at NCR Corp. - Teradata Division
- Education
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- Concordia University
- Recommended
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2 people have recommended Cal - Connections
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86
connections
- Industry
- Management Consulting
- Websites
Cal Rosen’s Summary
Mr. Cal Rosen is a seasoned technology professional with 20+ years of experience in the Information Technology industry having developed extensive Information Management, Business Intelligence (BI) and Customer Relationship Management (CRM) expertise. His background includes 16+ years of management consulting/advisory for numerous complex multi-million dollar projects manifested through hands-on project delivery and program leadership for approximately 40 long-term and short-term client engagements across North America, including: Financial and Insurance Services (CIBC, Scotiabank, HSBC, FleetBoston Bank, Sun Life Financial), Telecommunications (Bell Canada, Bell South, Ameritech), Retail and Consumer Packaged Goods (Canadian Tire, Johnson & Johnson), Natural Resources (INCO), Utilities (NB Power, FirstEnergy), Public Sector (Canada Border Services Agency (CBSA), Human Resources Development Canada (HRDC), Workplace Safety & Insurance Board of Ontario (WSIB)), and Transportation (VIA Rail, CP Rail).
Cal’s hands-on project delivery experience spans the full lifecycle from concept development through to technology solution implementation with a history of success providing value within and for large multi-national organizations. This includes customized development and delivery based on proprietary ActionInfo Consulting Project Tools & Accelerators.
As a BI and CRM advisor and business leader, Cal possesses a unique ability to effectively and clearly communicate and promote the concepts and benefits of BI, and counsel senior business and technology executives, business users and technical staff on their own terms. As a thought leader Cal is highly conversant from both a business and technical perspective having engaged in program development, and strategic and tactical planning at the CXO level.
Cal Rosen’s Experience
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President
ActionInfo Consulting
(Management Consulting industry)
January 2004 — Present (5 years 7 months)
Cal is President of ActionInfo Consulting Services Inc., an independent Management Consulting company.
ActionInfo Consulting is focused on Information Management and Business Intelligence offering hands-on BI and CRM project leadership/management expertise across the continuum from strategy and vision (based on a unique and proprietary methodology), detailed process definition and design, through to technology implementation. -
Practice Leader
Cap Gemini Ernst & Young
(Public Company; 10,001 or more employees; Information Technology and Services industry)
May 2002 — January 2004 (1 year 9 months)
Member of the Technology Services Leadership Team included serving as Canadian Practice Leader for the Information Management and Business Intelligence (IM/BI) Consulting Practice. Canadian Practice Leader responsibilities included: Information Management and BI thought leadership, business development, service line offer development and marketing, project management and delivery, proposal and project quality management, budget development, sales and net revenue target attainment, alliance relationship management for selected Tier 1 BI software partners, business forecasting and team utilization as well as active team management and leadership of more than 20 BI dedicated consulting professionals. During 2003, the IM/BI service line introduced new go-to-market offers and solutions, grew in headcount (as planned) by approximately 25% and achieved sales growth of almost 50% over 2002 (achieving 93% of targeted quota – the highest for a CGEY Technology Service Line in 2003).
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Principal Consultant - Co-Practice Leader
PricewaterhouseCoopers (PwC)
(Partnership; 10,001 or more employees; Information Technology and Services industry)
November 1997 — April 2002 (4 years 6 months)
Member of the PwC Consulting Canadian CRM Solutions Practice Leadership Team included initially serving as the Canadian Practice leader for Relationship Marketing and then as the Canadian Co-Practice leader for CRM Customer Analytics process and technology solutions. Specific responsibilities include: business development, definition and growth of PwC Consulting’s Customer Analytics service offering, alliance relationship management for selected Tier 1 marketing automation software partners, CRM project management (including, workplan and solution approach creation, project delivery, project resourcing and budgeting, financial management, and overall client and program management/direction), Consulting staff management, as well as serving as one of PwC Consulting Canada’s leading Subject Matter Experts. Successfully contributed to 20 engagements in a thought leadership and senior delivery leadership capacity.
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Sr. Consultant thru to Director and Partner
NCR Corp. - Teradata Division
(Public Company; Management Consulting industry)
January 1993 — November 1997 (4 years 11 months)
Starting as a Senior Consultant, this role grew into a Director/Partner level role that included participation on the Canadian Professional Services Leadership Team as well as being Canadian Practice leader for Data Warehouse Business Consulting.
Achievements
- Personal and team consulting efforts between 1993 and 1997 were a key contributor to securing more than $30 Million in new hardware and services implementations across North America.
- Defined methods and accelerators for gathering BI requirements and data mapping.
- Program Director for detailed business case and solution roadmap engagements that resulted in large-scale Canadian Data Warehouse implementations.
Cal Rosen’s Education
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Concordia University
B. Eng , Electrical Engineering - Major in Computer Systems Design
