LinkedInBrianna Egan

Brianna Egan

AUP and Mary Washington Alum

Location
Washington D.C. Metro Area
Industry
International Affairs
Previous
  1. Park Lane Tavern,
  2. Thurman Brisben Center,
  3. American University of Paris
Education
  1. American University of Paris
121connections

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121connections
American University of Paris

American University of Paris

Middle East and Islamic Studies

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Background

Experience

Manager's Assistant, Server

Park Lane Tavern
(2 years 6 months)Fredericksburg, VA

• Ensure guests receive a pleasurable and memorable dining experience through unsurpassed customer service and a variety of multitasking techniques.
• Maintain rapport with regular returning guests, making a consistent effort to become familiar with their needs.
• Maintain flow of the restaurant during busy hours as Manager’s Assistant, handling complaints and assisting servers and bartenders as an expert in the Maitre d’ computer system and all other service needs.

Shift Coordinator

Thurman Brisben Center
(2 years 4 months)Fredericksburg, VA

• Perform the screening and intake of homeless individuals and families seeking shelter within Virginia’s Planning District 16 following HUD and HMIS system requirements.
• Ensure the needs of the clients are met by offering the varied services available onsite while maintaining confidentiality at all times.
• Present the daily routine including providing safety, a schedule, and encouraging the center’s program.
• Act as a liaison between the community and shelter executives.
• Share knowledge of community based programs and local organizations available for mental, medical, and educational needs of individuals.
• Assist with the case management of French speaking refugees needing homeless assistance.

Marketing and Communications Assistant- Office of Admissions

American University of Paris
(11 months)Paris, France

• Supported the International Admissions Counselor in graduate communications projects.
• Loaded and updated all graduate study programs to degree search databases and search engines.
• Used creative thought to develop effective web marketing strategies using social networking.
• Prepared the University’s open houses for prospective students.

Product Management Specialist

Home Care Delivered
(8 months)Glen Allen, VA

• Assisted the Director of Vendor Relations with business decisions regarding homecare medical products.
• Controlled pricing, positioning, and Medicare/Medicaid insurance ties of medical products.
• Reviewed patient accounts receivable and assisted in collections, which resulted in increased revenue for the company’s bottom line.

In-Store Training Coordinator, Bartender, Server, and Host

Texas Steakhouse and Saloon
(2 years 11 months)Fredericksburg, VA

• Demonstrated excellent customer service and interpersonal skills in all positions, thus enhancing patron experience.
• Trained new staff in procedures throughout the restaurant including food and chemical safety.
• Worked as part of a team while preparing itemized checks and accepting payment.

Languages

  1. English

    Native or bilingual proficiency
  2. French

    Full professional proficiency
  3. Arabic

    Elementary proficiency

Certifications

TEFL

TEFL Worldwide Prague
– Present

Education

Mary Washington College

BA, History

Activities and Societies: Varsity Riding

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