NOC Engineer at Vonage Holdings
Greater New York City Area
NOC Engineer at Vonage Holdings
Greater New York City Area
(Public Company; VG; Telecommunications industry)
May 2006 — Present (3 years 7 months)
Monitor and troubleshoot system and network issues
(Public Company; VG; Telecommunications industry)
March 2006 — May 2006 (3 months)
Monitor/troubleshoot/resolve system and network performance issues.
(Privately Held; Food & Beverages industry)
October 2004 — November 2005 (1 year 2 months)
Manage the day to day IT activities at the flagship branch in Brooklyn NY
Extrapolate data from unix based system to create sales tools for field associates in order to improve profitability
(Public Company; Computer Software industry)
June 2004 — September 2004 (4 months)
Project lead for Windows XP migration
Asset discovery and management
(Financial Services industry)
February 2002 — December 2003 (1 year 11 months)
Trade newly announced mergers and acquisitions
Risk manage 750k trading account
Technical Lead
(Financial Services industry)
November 1997 — February 2002 (4 years 4 months)
IT budget manager for NY and PA exchanges
Workstation and client maintenance and implementation
Network infrastructure design and implementation
Vendor management
Data Center design and build out
Negotiate carrier and vendor SLA's
Hire and terminate all IT employees
Project led for 9-11-01 workforce relocation
Support trading environment and implement new tools to improve profitability
pending refinement *********
(Telecommunications industry)
September 1994 — November 1997 (3 years 3 months)
Senior Field Technician responsible for implementing quote delivery systems, client/server software support, and to mentor junior technicians
(Telecommunications industry)
1994 — 1997 (3 years )
Bachelors , Network and Communications Management , 2005 — 2008