Brett Murrell

Current

• Client Services Engineering Manager at Cisco

Past

• Lead Technical Engineer at ScanSafe LTD
• Technical Security Consultant at MIS Corporate Defence Solutions

Recommended

5 people have recommended Brett

Connections

85 connections

Industry

Computer & Network Security

Brett Murrell’s Experience

• Client Services Engineering Manager

  Cisco

  (Public Company; CSCO; Computer Networking industry)

  December 2009 — Present (2 months)

  Position is managing ScanSafe's/Cisco's second line technical support department in both our UK and US locations

• Lead Technical Engineer

  ScanSafe LTD

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  April 2006 — November 2009 (3 years 8 months)

  I currently work as the Lead Technical Engineer in a busy customer services/support department for a company that deals with Web, Antivirus, Spyware and Instant Message filtering. This involves gaining knowledge of a customer’s network and designing the best implementation plan to suit the customer’s infrastructure, helping them through from start to finish, along with day to day support.
  
  Implementation on a customer’s network can range from anywhere from a 100 user base to a 10,000 user global installation.

• Technical Security Consultant

  MIS Corporate Defence Solutions

  (Privately Held; 51-200 employees; Computer & Network Security industry)

  December 1998 — April 2006 (7 years 5 months)

  Daily
  • Work within the Network Operations Centre supporting Customer Firewall / VPN solutions on a 24x7x7 basis.
  • Technical service and maintenance for Internal Windows based networks (LAN and WAN).
  • Designing and configuration of of security solutions for clients
  • Monitoring and research of a wide variety of security information resources to support clients
  • Provided intrusion response services for clients, including forensic investigation and anomaly interpretation.
  • Remote administration of various vendors of Firewalls for fully managed support clients
  • Research of a wide variety of security information resources to support client services on numerous security issues including Virus defence, Trojan attacks, HTTP DoS, Open Mail Relay and other such incidents