Principal & Senior CRM/Customer Care Consultant at LaDove Associates
San Francisco Bay Area
Principal & Senior CRM/Customer Care Consultant at LaDove Associates
San Francisco Bay Area
2 more...
An innovator and leader in Customer Relationship Management and Customer Care. Experience spans a variety of industries: Consumer Packaged Goods (CPG), Consumer Non-Durables, Food and Beverage, Financial Services, Technology, Medical Devices, and Pharmaceuticals.
Business Case Development, Roadmap Development, Vendor Selection, Technology Selection, Customer Satisfaction Research
(Management Consulting industry)
January 2003 — Present (6 years 7 months)
Clients include:
Levi Strauss & Co., Frito Lay, Wells Fargo Bank, Game Ready, (medical devices), Coty Inc. (fragrances), Allergan, Teledex, (telco. hardware/Internet broadband), Robert Mondavi Winery, Isbank (Turkish Bank), Wabi (Toys), Focus USA (bicycles)