Relationship Manager Business Banking at M&T Bank
Washington D.C. Metro Area
Relationship Manager Business Banking at M&T Bank
Washington D.C. Metro Area
At M&T Bank I work with small to mid-sized companies from start- up to $15 Million in annual revenue I work to provide the highest level of customer service and true business partnership. I pride myself on building strong business relationships allowing me to serve my clients not only with internal banking services but externally through referral and networking.
In addition to my busy work life I am also happily married and a volunteer lacrosse coach for Dulaney’s JV Boys team and the Baltimore Lacrosse Club (Crab’s)
(Public Company; 10,001 or more employees; Banking industry)
October 2007 — Present (2 years 2 months)
- Work within the local community to build strong business and personal relationships in order to meet goals
- Manage customer portfolio to assist customers with private and business banking needed.
- Engage in community outreach programs through work with non profits and other community organizations
(Public Company; 10,001 or more employees; VZ; Telecommunications industry)
August 2005 — October 2007 (2 years 3 months)
Business Partnership Channel,
· Establish business relationships within Verizon’s Small and Medium Business market segment in order to meet a 3M 2007 sales quota
· Manage 2 person team in attaining our sales goals
· Strong understandin of complex telephony and data solutions
Accomplishments
· 2007 Fast Start and 1st Quarter Sales Trip Winner
· Ranked as #1 Sales Person in Mid-Atlantic
· Ranked as # 1 Sales Person in Nation
· 2007 obtained 187% year to date (front of desk)
(Public Company; 10,001 or more employees; VZ; Telecommunications industry)
January 2004 — January 2005 (1 year 1 month)
· Establish business relationships with dedicated Tier 1, 2, and 3 (Fortune 1000) accounts and to determine technology opportunities in support of an annual sales quota of $3M.
· Assist in solution recommendation and design for voice and data networks
· Develop opportunities through relationship building at executive levels (CxO, President and Vice President, Department Head, and Director) to expand opportunity base.
· Lead dedicated account team consisting of sales engineers and sales support staff
Accomplishments
· Negotiated and closed large sales from a minimum of $10,000 to over $500,000
· Achieved 100% of year-to-date sales quota in 2005 prior to promotion
(Public Company; 10,001 or more employees; T; Telecommunications industry)
November 2001 — December 2003 (2 years 2 months)
Government Account Executive, Jan. 2003 – Dec. 2003
· Used the State of Maryland contract to prospect potential new state customers through cold calling, telemarketing, and networking.
· Responded to State of Maryland Requests-For-Proposal,
· Retained account base through proactive customer service and relationship building.
· Analyzed and actively assisted in the wireless communication management for individual departments of the State of Maryland
Business Account Executive, Nov. 2001 – Dec. 2002
· Exceeded annual sales quota.
· Generate and prospect potential new clients through cold calling, telemarketing, and networking.
· Retained and grew account base through proactive customer service and relationship building.
· Achieved highest monthly productivity with 266.25% of goal.
B.S. In Business Administration , Concentration in International Business , 1997 — 2001
Graduate Courses
Graduate Courses
Coaching Boys High School and Youth Lacrosse, Racing Sailboats (J/105), Saltwater fishing, and Hunting
Retired Member of the Maryland Army National Guard