Ben Rodriguez

IBM Mainframe Team Lead at IBM Business Continuity & Resiliency

Location
Greater New York City Area
Industry
Information Technology and Services
Current
  1. IBM Business Continuity & Resiliency,
  2. IBM Business Continuity & Resiliency Services,
  3. IBM Global Services
Previous
  1. OAO International - IBM Global Services,
  2. ManpowerGroup
Education
  1. John Adams High School
236connections

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Background

Summary

IBM Mainframe (z-Series) Advisory I/T Specialist - IBM Business Continuity & Resiliency Services
IBM (x-Series) & HP (Proliant) Advisory I/T Specialist - IBM Business Continuity & Resiliency Services

- Configure Disaster Recovery environments for Enterprise businesses recovering their Mainframe
(z/VM, z/OS) as well as Server (Windows, ESX / ESXi VMware) environments.
- Part of a team maintaining a DR Environment consisting of 12 Mainframes and over 500 test Servers.
- Support Enterprise customers during their restore/recovery of their production data at IBM disaster recovery locations.
- Perform customer restore/recoveries of customer production data at IBM disaster recovery centers.

Experience

IBM z/Series Mainframe Team Lead

IBM Business Continuity & Resiliency
– Present (2 months)Greater New York City Area

Intel Service Delivery Technical Lead

IBM Business Continuity & Resiliency Services
– Present (17 years 4 months)IBM 300 Long Meadow Road, Sterling Forest NY 10979

Configure & Support Enterprise level testing environments for both Mainframe and Server platforms.
Create customer recovery documentation and perform customer recoveries.
Configure both Mainframe and Server Systems, Networks, Workstations and all related software/hardware for customer disaster recovery events.
Recover Customer Enterprise environments during actual disaster events. (Power Outages, Hurricanes, Floods, etc.)
Problem Determination on all related hardware/software during customer disaster recovery events.
Load Server Operating Systems, connect Ethernet and Fiber connections to Tape Drives/Disk.
Problem and Change Management.
Configure Tape Libraries and Tape Drives (IBM/StorageTek) for both encryption and non-encrytption.

IBM z/Series x/Series IT Advisory Specialist

IBM Global Services
– Present (21 years 1 month)

Disaster Recovery Specialist

Mainframe Operations Supervisor

OAO International - IBM Global Services
(2 years 11 months)IBM 300 Long Meadow Road, Sterling Forest NY 10979

Supervisor of Computer Operations, Problem Determination Division Lead.
Shift Lead for Team of Computer Operators maintained shift coverage / daily workload responsibilities.
Performed both Daily and Weekly backups of IBM z/VM mainframes using VMBACKUP and SQL. Performed weekly backups of z/OS sytstems using IBM DFSMSDSS.
Performed IPL's of both IBM z/OS and IBM z/VM systems as required. Performed IML of all related DASD, Network devices, Tape Drives, Printers as required.
Performed Problem Determination on all related hardware - IBM Mainframes, DASD, Network devices, Tape Drives, Printers, etc.
Trained new employees on all aspects of the computer operations position.
Print and distribute various onsite and offsite customer documentation.
Part of the Change Control Team.

Mainframe Computer Operator

ManpowerGroup
(1 year 1 month)IBM 300 Long Meadow Road, Sterling Forest NY 10979

Mainframe VM/ESA system dumping via Tape Drive Backup (VMBACKUP).
Daily monitoring of IBM North America SSI MVS Systems.
Archived weekly SQL Databases including payroll.
Upkeep of IBM Tape Library system, which included any upgrades to the media filing system.
Provide daily online turnover report detailing the shifts events.
Printed and distributed various onsite and offsite customer documentation using Netview.
Maintained Tape Drives in the Tapepool : IBM 3420, 3480, 3490, 3494.
Maintained Printers in the Printpool : IBM 3800 Laser, IBM 4248 Impact.

Skills

  • Disaster Recovery
  • Servers
  • MVS
  • IBM Mainframe
  • z/OS
  • IBM Servers
  • VMware ESX
  • Operating Systems
  • HP
  • SAN
  • Business Continuity
  • Data Center
  • Virtualization
  • Technical Support
  • Windows Server
  • TCP/IP
  • Red Hat Linux
  • Networking
  • JES2
  • SDSF
  • Cisco Nexus
  • Storage Management
  • Enterprise Storage
  • Enterprise Software
  • Windows 7
  • TSO
  • Network Design
  • Windows XP Pro
  • Norton Ghost
  • VM
  • Remote Desktop
  • Lotus Notes
  • HP Server
  • Network Infrastructure
  • Technical Documentation
  • Team Leadership
  • Technical Leadership
  • Microsoft Excel
  • Microsoft Word
  • Project Management
  • IT Solutions
  • FICON
  • ESCON
  • OSA
  • Android
  • Problem Determination
  • Fiber Switches
  • Windows 8
  • IT Service delivery
  • VMware
  • See 35+  See less

Education

John Adams High School

High School Diploma

Washingtonville High School

Park West High School

Activities and Societies: Culinary Arts

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