Anthony Grismayer

Current

• Help Desk Technician at Pomeroy IT Solutions

Past

• Customer Support Agent at Cincinnati Milacron
• Help Desk Analyst at Duke Energy

Education

• University of Cincinnati

Connections

15 connections

Industry

Information Technology and Services

Anthony Grismayer’s Summary

Anthony Grismayer’s Specialties:

Software: Installed and used Windows 95, 98, 2000, XP and Vista, Windows Server 2000 and 2003, Microsoft Office 95, 98, XP, 2003 and 2007, Remedy, Altiris Suite, Symantec, Active Directory, RSA ACE server, Remote Desktop Connection, Virtual PC, VMWare Server Console, OPNET, Cisco OS, Knoppix, Hex editors
Installed motherboards, hard drives, processors, video cards, local and network printers, CD/DVD ROM drives, PCI cards, monitors, Cisco PIX, 3500e, and VPN concentrator, CAT5e cable crimping

Anthony Grismayer’s Experience

• Help Desk Technician

  Pomeroy IT Solutions

  (Public Company; 1001-5000 employees; PMRY; Information Technology and Services industry)

  August 2008 — Present (1 year)

• Customer Support Agent

  Cincinnati Milacron

  (Public Company; 1001-5000 employees; CMZ; Machinery industry)

  December 2006 — March 2007 (4 months)

  Responsible for maintaining network stability, taking calls from customers, resolving problems when possible, running a daily meeting to discuss issues, basic printer repair, server maintenance, desktop/laptop hardware maintenance

• Help Desk Analyst

  Duke Energy

  (Public Company; 10,001 or more employees; DUK; Utilities industry)

  January 2005 — December 2006 (2 years)

  Responsible for taking calls from customers then diagnosing problems, resolving problems when possible, routing tickets to appropriate groups when necessary, installation of software, basic hardware troubleshooting. Also worked with the Windows XP roll-out team for upgrading from Windows 2000.

Anthony Grismayer’s Education

• University of Cincinnati

  BS , Information Technology , 2003 — 2008

  Capstone Project
  Evaluated the IEEE 802.11n Standard for potential deployment for the University of Cincinnati, using OPNET to build models and evaluate the wireless technologies with given use cases and a technical scorecard to evaluate three of the current leading wireless vendors: Cisco, Aruba, and Meru.

  Activities and Societies:

  University of Cincinnati Bearcat Bands, KappaKappaPsi - National Honor Fraternity for College Band members

Anthony Grismayer’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch