President/Owner at Aspiring Arts Publishing
Dallas/Fort Worth Area
President/Owner at Aspiring Arts Publishing
Dallas/Fort Worth Area
*Telecommunications Manager with substantial application design experience.
*Self-Starter with the innate ability to enable staff and manage processes and procedures to increase productivity while lowering corporate expenses.
*Well rounded background in several core IT competencies allowing me to evaluate and troubleshoot complex scenarios from different angels to assure comprehensive solutions.
(Telecommunications industry)
2008 — Present (1 year)
(Privately Held; 501-1000 employees; Security and Investigations industry)
May 2008 — Present (1 year 3 months)
Responsible for the 100% uptime of our telecommunications network including alarm monitoring receivers and central station operations.
(Sole Proprietorship; 1-10 employees; Publishing industry)
July 2003 — Present (6 years 1 month)
Greer Media Group is the parent company to multiple outlets for novice artists, currently only representing the industry of publishing, but soon branching out into film and visual arts while offering services back to those same industries. I am responsible for assisting artists transition their dreams into reality.
(Publishing industry)
April 2002 — Present (7 years 4 months)
Aspiring Arts is the home to aspiring artist. Our focus is on tomorrow's legends by working with new writers, transforming them into published authors.
(Public Company; 10,001 or more employees; Financial Services industry)
January 2008 — April 2008 (4 months)
Engineer and support of Telephony infrastructure and applications.
(Public Company; 10,001 or more employees; Financial Services industry)
August 2004 — 2007 (3 years)
(Public Company; ms; Financial Services industry)
August 2004 — 2007 (3 years)
(Telecommunications industry)
2004 — 2007 (3 years)
(Public Company; 10,001 or more employees; C; Financial Services industry)
October 2001 — March 2005 (3 years 6 months)
Design and Support of IVR application for the subprime lender of Citigroup. Responsible for API scripting in host application, call routing and overall health of hardware and software.
(Public Company; 51-200 employees; Restaurants industry)
May 2000 — October 2000 (6 months)
FSE for greater Chicago area. Responsible for onsite telco and networking to San Francisco headquarters. Site preparation for install of DSL/RPN technology for proprietary restaurant ordering system. Functioned as Sales Engineer assisting the reps in closing deals.
(Public Company; 51-200 employees; Restaurants industry)
May 2000 — October 2000 (6 months)
FSE for greater Chicago area. Responsible for onsite telco and networking to San Francisco headquarters. Site preparation for install of DSL/RPN technology for proprietary restaurant ordering system. Functioned as Sales Engineer assisting the reps in closing deals.
(Non-Profit; 201-500 employees; Hospitality industry)
June 1998 — May 2000 (2 years)
-Maintain Lucent Definity G3r PBX and Audix voicemail with CAS and BCMS
-Write vectors and TOD tables
-Engineer Call Center\Hunt groups\ACD
-Third level end user support of 500 users
-Effectively supervise 1st and 2nd level support specialist and TelecomTech including annual reviews and training
-Project and Vendor Management
-Designed and managed Novell, Windows NT servers and Windows Terminal Server and Citrix computers
-Administer GroupWise E-Mail and gateways connecting mulitple sites
-Create company wide Disaster Recovery Plan
-Create and maintain IT procedure and process manual
-Design backup procedure in conjunction with off-site storage facility
-Inventory Control and procurement of new equipment
(Non-Profit; 201-500 employees; Restaurants industry)
June 1998 — May 2000 (2 years)
-Maintain Lucent Definity G3r PBX and Audix voicemail with CAS and BCMS
-Write vectors and TOD tables
-Engineer Call Center\Hunt groups\ACD
-Third level end user support of 500 users
-Effectively supervise 1st and 2nd level support specialist and TelecomTech including annual reviews and training
-Project and Vendor Management
-Designed and managed Novell, Windows NT servers and Windows Terminal Server and Citrix computers
-Administer GroupWise E-Mail and gateways connecting mulitple sites
-Create company wide Disaster Recovery Plan
-Create and maintain IT procedure and process manual
-Design backup procedure in conjunction with off-site storage facility
-Inventory Control and procurement of new equipment
(Non-Profit; 201-500 employees; Government Administration industry)
July 1997 — April 1998 (10 months)
Server maintenance, Email adminstration, tech support, Novell/NT administration.
(Public Company; Telecommunications industry)
1994 — 1996 (2 years)
AS , Small Business Management , 2007 — 2008
1992 — 1996
1991 — 1992
1978 — 1987