Amy Greenwood

Past

• Librarian at BRAWERMAN SCHOOL
• Customer Relationship Manager at INSPEC INC
• Account Manager / Training Consultant at DIALOG CORP. - A Thomson Company

• Senior Account Executive at THOMSON FINANCIAL - INTELLIGENCE DATA
• Senior Account Executive at THE GALE GROUP
• Western Regional Sales Manager at PRIMARK
• Major Account Executive / Acting District Sales Manager at DIALOG CORPORATION

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4 more...

Education

• UCLA
• Immaculate Heart College
• UCSB

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Connections

22 connections

Industry

Information Services

Amy Greenwood’s Summary

Extensive experience in both sales and training. Exceptional ability to present instructional seminars. Excellent time management skills. Accomplished author of instructional materials on a variety of online products and platforms. Competently managed a team of Information Consultants to effectively meet the training needs of clients in a variety of markets. Outstanding oral and written communication skills. Proven track record of meeting schedules and project management while cultivating outstanding client relationships.

Amy Greenwood’s Specialties:

Superior presentation skills. Dedicated to the support of customers. Known for follow-through and attention to detail. Demonstrates strong interpersonal and organizational skills to help diversified teams collaborate. Rapidly comes up to speed on new content, tools and work environments. Sets personal goals exceptionally high. Outstanding work ethic. Extensive experience working independently and managing time efficiently and productively.

Amy Greenwood’s Experience

• Librarian

  BRAWERMAN SCHOOL

  (Education Management industry)

  August 2007 — June 2008 (11 months)

  Successfully managed an extensive project to open a library: configured a space analysis, created a detailed timeline for implementation, selected thousand of books for the initial collection, researched both Mac and PC circulation software, managed the transition and met all project deadlines.
  Organized curriculum and presented library lessons and research skills for 14 classes each week

• Customer Relationship Manager

  INSPEC INC

  (Information Services industry)

  2005 — 2007 (2 years )

  Provided onsite training and customer support for the entire Western Region (U.S. & Canada).
  Created instructional materials for a variety of online products and presented sessions on Inspec at regional and national conferences. Maintained current knowledge of seven online products developed by other companies that offered Inspec on their product. Successfully worked in conjunction with representatives from those companies to help them exceed their quotas.

• Account Manager / Training Consultant

  DIALOG CORP. - A Thomson Company

  (Information Services industry)

  2001 — 2005 (4 years )

  Provided excellent customer support and instructional training. Identified information solutions to stimulate the internal organizational growth of customers. Maintained detailed database knowledge and effective search methods to facilitate the changing research needs of the clients.
  Presented instructional seminars remotely, on-site and at national conferences. Acknowledged for superior skills in instructional presentations.

• Senior Account Executive

  THOMSON FINANCIAL - INTELLIGENCE DATA

  (Public Company; TOC; Information Services industry)

  1999 — 2001 (2 years )

  Customized instructional materials and presented training seminars on 7 online products in the news and financial area. Designed and implemented “Total Information Solutions” for key clients.
  Provided excellent customer support. Excelled at account development. Identified new business opportunities.

• Senior Account Executive

  THE GALE GROUP

  (Information Services industry)

  1998 — 1999 (1 year )

  Achieved exceptional territory growth through account development, instructional methods, and identifying new business opportunities.

• Western Regional Sales Manager

  PRIMARK

  (Public Company; Financial Services industry)

  1996 — 1998 (2 years )

  Developed new product rollout implementation schedule and instructional materials.
  Provided superior customer support and business development in the Western region.
  Designed customized information solutions based on client specifications. Provided oversight for project implementation.

• Major Account Executive / Acting District Sales Manager

  DIALOG CORPORATION

  (Privately Held; Information Services industry)

  1987 — 1996 (9 years )

  Managed a staff of four information professionals.
  Received letters of appreciation from customers about superior customer support and commitment.
  Recognized for outstanding presentation skills.
  Authored and presented customized training seminars in business, news, intellectual property and other subject areas for customers in the Western region.
  Designed search interfaces for customers, managed project development and implementation.

Amy Greenwood’s Education

• UCLA

  Masters of Library Science , Information Science , 1982 — 1984

  Managed the Graduate School of Library Science's Online Resources Lab
  Provided instructional support to graduate students on three online systems: Dialog, BRS and SDC's ORBIT.

  Activities and Societies:

  Beta Phi Mu Honorary Scoiety
  Graduated Summa cum Laude

• Immaculate Heart College

  Teaching Credential , 1979 — 1982

• UCSB

  Bachelor of Arts , Political Science / Pre-Law , 1971 — 1975

  Activities and Societies:

  Graduated Summa cum Laude
  Member of the Honors Society ( by invitation only) from 1971 to 1975.

Additional Information

Amy Greenwood’s Groups:

•    DIALOG Alumni

Amy Greenwood’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch