Senior Manager, American Express
Greater New York City Area
- Current
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- Senior Manager, Interactive Development at American Express
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Amy Glavasich’s Summary
Highly accomplished senior website operations and interactive technology professional with more than 15 years of demonstrated achievements in directing interactive and marketing capability development for multimillion dollar companies.
Amy Glavasich’s Specialties:
Web Operations & Development * Marketing Capabilities * Vendor Management * Cost Reduction * Technology Implementation * Project Management * Quality Control * Development Strategies * Customer Satisfaction * Continuous Process Improvement * eCommerce Solutions * Strategic Planning * Product Development
Amy Glavasich’s Experience
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Senior Manager, Interactive Development
American Express
(Public Company; AXP; Financial Services industry)
May 2005 — Present (4 years 3 months)
Point person and primary liaison between technology departments, vendors and business/marketing departments in the development of interactive capabilities supporting eCommerce and new payment technologies aimed at expanding online market share. Define requirements including content, functionality, and marketing needs. Orchestrate strategic goals such as increased sales and call volume reduction. Serve as vital contributor to creative design meetings aimed at determining the best customer experience to achieve project and product strategic goals and marketing objectives. Develop strategies guaranteeing all projects are delivered on time and under budget.
