Canadian Studies Graduate
Vancouver, Canada Area
- Past
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- Traveler Services Representative at Canada Border Services Agency
- Co-editor and Writer at UBC Canadian Studies: Undergraduate Journal, The SEED 2008, Vol. 10
- Website Administrator and Day Camps Coordinator at IDEAS Intestinal Disease Awareness and Education Society
- English Teacher at French Embassy of Canada
- Traveler Coordinator and Office Administrator at Canada Border Services Agency
- Visitor Information Counsellor (VIC) and Sales Agent at Tourism Vancouver
- Education
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- The University of British Columbia
- The University of British Columbia
- 2003 Prince of Wales Mini School
- Connections
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29
connections
- Industry
- Non-Profit Organization Management
- Websites
Amanda Lo’s Summary
Communication · Excellent ability to converse and write in English, and French; and comprehensive Cantonese to handle diverse situations and challenges with greater understanding and confidence
Organization · Work keenly and productively in challenging, high pressure environments, independently and in a team, to efficiently coordinate messages, assist in preparation of briefings, help to support events/meetings and manage multiple tasks with great attention to fine details
Creative · Solve problems with much patience to successfully find and apply new alternatives· Perform research such as in outreach activities for facilitation of new programmes in work and volunteer capacities· Write excellent literature and media reviews to positive academic and public response
Technical · Proficient in Internet, MS Office (Word, Excel, Outlook, PowerPoint), WordPress, Adobe In-Design; working knowledge of Dreamweaver; Learn all new systems quickly· Type an average of 60 wpm
Amanda Lo’s Specialties:
administration, art, cantonese, communication skills, dreamweaver, english, film production, french, government, human resources, meeting facilitation, microsoft office, microsoft powerpoint, networking, oct, organizational skills, presentation skills, public speaking, read, receptionist, research, sales, supervisory skills, teaching, teamwork, theatre, training materials, web site production,
Amanda Lo’s Experience
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Traveler Services Representative
Canada Border Services Agency
(Government Agency; Government Administration industry)
May 2008 — June 2009 (1 year 2 months)
· Performed general reception duties, answered phones, transferred calls to management, relayed messages, and answered outside calls and exemplary coordination of client questions and concerns
· Answered the doors, received mail and prepared packages for outgoing and incoming corporate express delivery
· Data entered Confirmation of Permanent Residence (CPR) documents into FOSS program to keep records of all immigration documents, for time sensitive cases and processing and issuing Permanent Residency
· Handled all incoming and outgoing correspondence, ordered office supplies, organized and oversaw general office management, created solutions for improved efficiency in the organization of office templates
· Proved well organized, great attention to detail and efficiency; resolved problems and issues with documents, cancelled delays for successful issuing of PR cards to clients
· Demonstrated strong ability to handle unexpected situations and work in a team environment; helped teammates and other immigration officials; translated and communicated immigration laws in clear and friendly manner with new immigrants to better understand the CPR procedures -
Co-editor and Writer
UBC Canadian Studies: Undergraduate Journal, The SEED 2008, Vol. 10
(Writing and Editing industry)
October 2007 — February 2009 (1 year 5 months)
· Used Adobe In-Design for creation of layout and aesthetic design, printing 300 copies for distribution to Canadian Studies departments across Canada and internationally
· Wrote and co-edited academic papers for publication -
Website Administrator and Day Camps Coordinator
IDEAS Intestinal Disease Awareness and Education Society
(Non-Profit; Non-Profit Organization Management industry)
June 2007 — August 2008 (1 year 3 months)
· Provided exceptional customer service and people skills by communicating through excellent interpersonal skills to outreach to children, youths, and adults regarding intestinal disease, educational resources, and the summer bursary day camp programs offered
· Maintained the three websites through programmes such as WordPress and Dreamweaver continually updating information including literature and media reviews, providing new resources, and presenting new research
of intestinal diseases
· Coordinated day camps for children for a fun experience in a supportive environment -
English Teacher
French Embassy of Canada
(Government Administration industry)
October 2006 — April 2007 (7 months)
· Created, and organized English lessons for six elementary school classes to develop oral speaking skills
· Designed PowerPoint slides and presentations for French-English teachers on comparative educational systems
· Led and motivated 8 to 15 year-olds to learn the English language in a fun and educational way
· Spoke in French with administrators to communicate work and better cultural understanding -
Traveler Coordinator and Office Administrator
Canada Border Services Agency
(Government Agency; 10,001 or more employees; Government Administration industry)
May 2006 — September 2006 (5 months)
· Assisted in the preparation of briefings to staff, management and administration resulting in greater communication of improvements within the organization
· Helped support events/meetings related to outcomes for planning better pedagogical and training materials as projects that have impacted present work experience
· Worked in the customs hall reinforcing strong teamwork and networking skills, and boosting interpersonal and communication skills by working in the public sector
· Helped passengers, international and domestic travelers, and Border Services Officers to facilitate the customs and declaration process
· Performed office administrative tasks and reception exerting strong organizational skills using MS office and other skill sets extensively -
Visitor Information Counsellor (VIC) and Sales Agent
Tourism Vancouver
(Non-Profit; 51-200 employees; Leisure, Travel & Tourism industry)
May 2005 — September 2005 (5 months)
· Marketed tourist destinations, entertainment, and accommodation to foreign and domestic travelers and achieved top five in sales as well as great communication with visitors to Vancouver
Amanda Lo’s Education
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The University of British Columbia
B.A. , Canadian Studies , 2003 — 2009
· Relevant courses: Canadian Sociology, Politics and Literature, Theatre, History, Film and Media
· Read, researched, and reviewed Canadian and international authors and scholars as well as writing related to fundraising principles, techniques, and ethics, particularly within the Canadian context for Theatre and Film
· Wrote and edited approximately eight major papers per school year- Activities and Societies:
- Arts Co-op Student Association
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The University of British Columbia
Bachelor of Arts , Canadian Studies , 2003 — 2009
· Arts Co-op program student
· Relevant courses: Canadian Theatre, History, Film and Media, Sociology, Politics and Literature
· Read, researched, and reviewed three books per week by Canadian and international authors and scholars as
well as researching and writing literature and media review for Canadian Theatre and Film
· Wrote and edited approximately eight major papers per school year- Activities and Societies:
- UBC Arts Co-op Student Association
-
2003 Prince of Wales Mini School
Amanda Lo’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- reference requests
- getting back in touch
