Seeking New Position
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•Self-motivated and passionate individual with great attention to detail and ability to work in challenging environments.
•Experience with project supervision and account development.
•Ability to grow with clients by maintaining relationships.
•Ownership over resolutions to disputes, ensuring client satisfaction in a competitive market.
•Success driven mentality that allows me to meet company quotas and bonus incentives.
•Ability to seamlessly negotiate terms and conditions between clients and executive directors.
•Well equipped to handle high levels of stress and pressure from all angles.
• Client Relations • Product Marketing • Service Claims
• Account Development • Customer Satisfaction
• Account Sales • Customer Service • Purchase Orders/Invoices
• Responsible for managing the top client accounts, including National Accounts (53 Lowe’s Home Improvement stores throughout in the New England territory).
• Oversee daily operations; order processing, purchasing, scheduling, and customer relations.
• Build and maintain relationships with clients and their customers.
• Work closely with clients to identify their needs and challenges in order to provide the best solution-oriented customized service.
• Examine tentative projects, quote estimates and coordinate project execution from initial steps through completion and follow up.
• Utilize negotiation skills to provide cost efficient solutions while processing service and compensation claims.
• Work closely with sales executive team on building and maintaining sales forecasts.
• Product and service marketing.
• Ability to play both sides of the proverbial fence, liaison between company and client.
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