Loyalty Marketing Account Manager at MGM MIRAGE
Las Vegas, Nevada Area
Loyalty Marketing Account Manager at MGM MIRAGE
Las Vegas, Nevada Area
(Public Company; 10,001 or more employees; MGM; Gambling & Casinos industry)
November 2006 — Present (3 years 2 months)
Business Integration Manager Jun 08-Present
Account Manager Aug 07-Jun08
Analyst Nov 06- Aug07
(Public Company; 10,001 or more employees; Consumer Goods industry)
August 2006 — November 2006 (4 months)
(Privately Held; 11-50 employees; Restaurants industry)
August 1998 — September 2006 (8 years 2 months)
•Performed trend analysis of surrounding competitors to implement new product developments
•Managed 40 employees including training, advancement, compensation, and work scheduling
•Developed monthly operating overhead budgets and managed quarterly profit and loss statement
•Created quality control process to increase customer satisfaction
•Led building construction, interior layout design, and local building code compliance during development of the newest Crown Burgers facility
(Fine Art industry)
June 2005 — August 2005 (3 months)
•Researched and created new revenue stream for facility leasing that led to a $350,000 increase
•Reduced catalogue distribution cost by $20,000 by centralizing system and increasing efficiency
•Organized and reformatted ordering system for Christie’s catalog to increase accuracy
•Reconciled and prepared multi-million dollar art collection for sale
(Public Company; 10,001 or more employees; Consumer Goods industry)
June 2000 — July 2005 (5 years 2 months)
•Awarded customer service “All Star” in 2001
•Achieved sales goals over 85% of the time through multiple selling
•Researched and learned about products in order to improve customer satisfaction
MBA , 2004 — 2006
BS , Business Management , 2000 — 2003