Alexander Freitas

Current

• Telenet Technician at Van Den Berg
• Volunteer at chat.be

Past

• Contact Center Advisor at Telenet
• PC Technician/Sales at Beeld & Klank Studio Van Havere

Connections

58 connections

Industry

Telecommunications

Alexander Freitas’s Summary

From Helpdesk to Repair Technician.... like "boy becomes man"
Experience comes with the years.
I WANT to learn more, DO more, ...

Alexander Freitas’s Specialties:

aTV, DTV (incl HDTV)
TEL (CAU, SU, VOIP)
INT (CDLP, DOCSIS)
Wi-Fi, PWL
"Classic" Mac OS 8 & 9 / Mac OS X
Windows 3.1 until XP, trying to catch up with Vista

Alexander Freitas’s Experience

• Telenet Technician

  Van Den Berg

  (Privately Held; 501-1000 employees; Civil Engineering industry)

  December 2003 — Present (5 years 8 months)

  Repair Technician for Telenet

• Volunteer

  chat.be

  (Telecommunications industry)

  February 2001 — Present (8 years 6 months)

  Channel moderator
  Webmaster

• Contact Center Advisor

  Telenet

  (Telecommunications industry)

  January 2001 — August 2003 (2 years 8 months)

  What started as the "Internet Helpdesk", became a multi skill contact center. I managed "Basic" Customer Service, Internet & Telephone calls.

• PC Technician/Sales

  Beeld & Klank Studio Van Havere

  (Privately Held; 11-50 employees; Consumer Electronics industry)

  July 2000 — January 2001 (7 months)

  This was my first job. Mr Raymond Van Havere had 2 stores, one specialised in TV-VIDEO-HIFI, especially brands like B&O, BARCO, Loewe and another one specialised in computers and mobile phones. Together with him we started a 3rd store, focusing on the more "trendy" things like Apple computers & brands that were "unknown" & cheap for that time, like Samsung, LG, Thomson, ...

Additional Information

Alexander Freitas’s Interests:

hfc technology, idtv, photography, electronic music