Director of Customer Services at PreSonus Audio Electronics
- Greater Los Angeles Area
- Computer Hardware
Alex Tinsley's Overview
- Director of Customer Services at PreSonus Audio Electronics
Alex Tinsley's Summary
* Process Management for Hardware and Software Engineering Environments with a focus for Best Customer Experience
* Industry Trends and Analysis of Consumer Audio Industry
Managing Cross Functional Teams in a Engineering Environment
* PC Motherboard Design and Architecture since 2001.
* Audio Recording for Consumer Markets
* Analog Synthesis and Synthesizer Technology
Alex Tinsley's Experience
Director of Customer Services
Privately Held; 51-200 employees; Electrical/Electronic Manufacturing industry
January 2011 – Present (3 years 10 months) Baton Rouge, Louisiana Area
Managing Technical Services and QA Testing Groups
Public Company; 1001-5000 employees; AVID; Computer Software industry
2001 – January 2012 (11 years)
Resonsible for oversight of testing and qualification of hardware and software support of that hardware prior to and after release of product into the market place.
Privately Held; 51-200 employees; Entertainment industry
September 1998 – September 2001 (3 years 1 month)
Field Electronics Technician - Responsible for installation, support and maintenance of lighting systems for broadcast and theater. Focus was primarily with low voltage wiring and programming of systems for long term use by customer (TV Studios, Churches, Schools, etc).
Certified with Electronic Theater Controls (aka ETC) and Strand Lighting
Worked with Mole Richardson, Lutron, Kliegl, and every other lighting dimming manufacturer that ever existed or still existed.
Performed numerous bench repair tasks such as upgrade, repair and maintenace on lighting conoles, HMI portable lighting, follow spot service, mole-richardson fixture refurbishing, cam-lock cable creation, circuit level repair, light bulb fixture repair, custom cables, wiring harnesses, power supplies, data cables.
Used electronic test equipment including Fluke Digital Multimeters, Fluke Oscilloscope, Soldering, Desoldering, Circuit Board Repair, etc.
Developed first Network LAN in the Alexandria, VA office, and brought them DSL using SDSL over Frame-Relay and programming Cisco Router and FireWall, in addition to my normal Techician duties.
Alex Tinsley's Skills & Expertise
- Computer Hardware
- Sound Design
- Audio Engineering
Alex Tinsley's Education
Alex Tinsley's Additional Information
Web Programming, Learning C++, Electronic Music creation, Electronic audio and Synthesizer gear - building, fixing or using. Web Technologies, Technology Trends, History of Science. Amateur Radio Operator
- Groups and Associations:
Hollywood Sapphire Group, Audio Engineering Society Executive Committee - Los Angeles Chapter, Inland Empire Radio Club member, W6IER.
- Honors and Awards:
Amateur Radio Operator Technician License - KI6ZWP