Subject Matter Expert, Sales Consultant, Actor and Writer
- Markham, Ontario, Canada (Toronto, Canada Area)
- Motion Pictures and Film
Albert Duic's Overview
- Subject Matter Expert at Rogers Communications Inc
- Customer Service Specialist at Wine Rack
- Entertainment Coordinator at Future Shop Ltd
- Centennial College of Applied Arts and Technology
Albert Duic's Summary
Albert Duic's Experience
Subject Matter Expert
Public Company; 10,001+ employees; RCI; Telecommunications industry
May 2008 – November 2013 (5 years 7 months)
Guided clients as they entered the office and via phone, scheduling appointments and providing information as well as additional support when needed.
Mediating conflicts among employees and between staff and management, and clients, utilizing diplomacy and humor to resolve issues.
Member management, including email correspondence with senior management, and records of sales.
Trained other employees on adjusting to changes by supporting them to adapt in a simplified manner.
Delegated tasks to colleagues.
Customer Service Specialist
February 2006 – November 2007 (1 year 10 months)
Established and maintained highly confidential company files.
Created monthly reports for senior executives.
Prepared invoices, accounts receivable/payable and banking.
Data management, drafting and editing short office memos while assisting with all other office administrative duties.
Public Company; 10,001+ employees; BBY; Retail industry
September 2000 – July 2004 (3 years 11 months)
Maintenance of office library, including processing, organizing, filing, and record keeping.
Collaborated on planning and executing events, through marketing designs.
Managed others through coaching, while supervising and assisting them in establishing an effective team that led to profits by meeting, and exceeding, targets.
Executed a schedule that aided in balancing the budget while not impacting sales.
Performed data entry for shipping orders and invoicing, and reconciling purchase orders and invoices.
Albert Duic's Education
Centennial College of Applied Arts and Technology
Albert Duic's Additional Information
Film, Television, Photography, Writing (short screenplays, features and poetry), Arts, Culture
Contact Albert for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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