
Experienced Technology and Operations Specialist in Software as a Service (SaaS) industry
Greater Boston Area

Experienced Technology and Operations Specialist in Software as a Service (SaaS) industry
Greater Boston Area
8 more...
• Over 9 years experience as Director of Information Technology in Software as a Service Providers (SaaS) industry
• Directed Operations of service which supported over 3 Million users
• Have managed large 24/7 teams of up to 14 engineers
• Maintained over 99.95% uptime of Intranets.com service for over 6 years
• Planned and managed Capital and Operating budgets of over 5M
• Advanced technical understanding of SaaS systems, security and infrastructure
• Managed over 75 co-location facilities with 45 different providers in 28 countries
• Designed and deployed infrastructure for leading SaaS Providers
• Strong technical understanding and experience with networks, servers, high-availability systems, Email, DNS, network latency, disaster recovery and internet protocols/services
• Responsible for multiple networks with more than 130 nodes
• Experience in hands-on deployment of infrastructure in Boston, New York, Tokyo and London datacenters
• A proven leader, whose substantial hands-on experience, personal philosophy and values have consistently enabled his teams to succeed
• Strong written and verbal communication skills
• Experience managing critical situations in high-pressure environment
• Positive attitude and outlook on life
Site Operations, Project Management, Team building, Vendor Negotiation/Management, Hardware selection, Network design. Complex diagrams & spreadsheets. Cisco CSS11800/11503 - including SSL implementation, routers such as 7204 w/ BGP, VPN 3000 series, PIX firewalls, Cat 4000/4500 switches +more, IP phone system. Windows SQL 2003/SQL7 clusters, NT/2000/2003 clusters, 95/98/NT/2000 advanced/2003 advanced/XP. IBM e325 & IBM FastT SAN. ADIC Scalar 100/24. HP DL380/360/580/6400R/4100 array +more.
(Public Company; TRI; Information Services industry)
January 2008 — Present (1 year 7 months)
Team lead for product with $20M+ revenue. In addition, Portfolio Warehouse provides data through web services to many other Thomson Rueters products.
Direct report to the VP of Investor Management (IM) Application Support.
Thomson Portfolio Analytics (TPA) combines timely and accurate content with powerful analysis tools in a single framework tailored to meet the needs of investment managers worldwide. It has global capabilities including sophisticated portfolio analytics solutions (nested attribution analysis, multi-period linking with no residual, single or multi-currency analysis) and a risk model providing major risk characteristics forecasted using a proprietary multiple factor risk model.
Have implemented new escalation plan including training of International support, created new application documentation and runbook.
(Partnership; 1-10 employees; Commercial Real Estate industry)
December 2007 — Present (1 year 8 months)
Acquisition and leasing of Commercial Real Estate in Massachusetts. Current holdings include over 2600 square feet of commercial office space in Ipswich, MA
(Public Company; 51-200 employees; Internet industry)
October 2007 — Present (1 year 10 months)
Quarterly advisory position. Worked with SMS IT and Operations team to advise on it systems and infrastructure needs in a high growth environment.
Skiing, Mountain Biking, Sea Kayaking, Snowshoeing, reading, working on our old (1st period) house and dogs. Interested in Folk Art and First/Second period houses. Around the house, I have tackled projects such as building a fence to an Old Williamsburg design, as well as building doors and other items. I am known as a high energy person.
Co-founder of Democracyfest. 4X Delegate at MA Democratic State convention in 2005, 2006, 2007 and 2008. Former member of Ipswich Cable Advisory Board and Government Study Committee. Campaign manager of Ipswich Selectman race in 2008 and candidate for the Ipswich Housing Authorit and co-Secretary of Ipswich Democratic Town Committee. I have a deep involvement in my community.