
Sr. Systems Administrator at PayPal, inc.
San Francisco Bay Area

Sr. Systems Administrator at PayPal, inc.
San Francisco Bay Area
PMI Certified PMP - Project Management Professional, IT Manager, VMWARE, ESX, MCSE, MCSA 2003, Sr. Systems Administrator particularly interested in security of client/server. Always interested in migration projects, as well as close interaction with the developers.
VMWare, ESX, Virtual Infrastructure, Lab Manager
PMI Certified PMP - Project Management Professional
MCSE and MCSA for Windows 2003
MCSE & MCP+I for Windows NT4/2000
Certified Web Administrator, World Wide Web Institute, Switzerland
Certified Web Developer, World Wide Web Institute, Switzerland
Working knowledge as Java Programmer
UNIX Certificate of Achievement from Informatics, Singapore
B.S. (Electronics) from KREC, Mangalore University, India
(Public Company; ebay; Internet industry)
June 2009 — Present (2 months)
(Public Company; IDC; Financial Services industry)
May 2009 — June 2009 (2 months)
(Computer & Network Security industry)
March 2009 — May 2009 (3 months)
(Telecommunications industry)
October 2008 — March 2009 (6 months)
Windows 2003 Servers, Exchange 2007 Servers, Blackberry 4.1.6.9 (Bundle 30) Server, Hyperion, SharePoint, Symantec AntiVirus Corporate Edition & EndPoint Solution, Postal Forward, Postfix for aliases etc
- Move router functionality from production BES - Blackberry ENterprise Server to a standalone server in DMZ
- Installed and configured OCS client for new Blackberry "Storm" on BES - Blackberry Enterprise Server
- OWA - Outlook Web Access and EWA - Exchange Web Access
- CWA - Communicator Web Access and LCS - Live Communications Server
- ActiveSync (iPhone, PocketPC), Blackberry "Storm", "Bold"
- Outlook Anywhere (RPC/HTTPS, Outlook access from outside without VPN)
- Aladdin's SafeWord 2008
- AdventNet's OpManager
- Basic network monitoring (Nagios)
- Check Point's Pointsec (Hard drive encryption)
- RVI (VPN software)
- Iron Mountain's Connected Backup/PC
- AES - Avaya Enterprise Server
(Public Company; NTAP; Information Technology and Services industry)
February 2008 — September 2008 (8 months)
- QLogic SANsurfer Management Suite installation, configuration and troubleshooting; Fixed problems like Port 0 is visible and Port 1 is missing in QLogic SANsurfer iSCSI HBA Manager. Also troubleshoot issue like “Port 0 – Ready, Link Down”.
- Microsoft iSCSI Initiator installation, configuration and troubleshooting.
- IBM Blade Center with HS21 Blades, Advanced Management Module, Sysprep, Created Boot Volume on NetApp filer, Boot LUN, Copied master boot LUN and renamed, mapped boot LUN, created iGroup and added QLogic iSCSI IQNs and Microsoft IQNs to iGroup, configured IBM HS21 BIOS for iSCSI SAN Boot, Run Sysprep and install Windows 2003 from SAN over iSCSI, installed QLogic SANsurfer iSCSI HBA Manager, Failover configuration in cluster environment, Network Interface Teaming, MPIO – Multipath Configuration, Siebel 7.5, Siebel 8.0
Few more: Fujitsu Frame 1500, S2000, M8000, ONTAP, SnapMirror, SnapManager, SnapDrive, OPSWare, IBM Tivoli, AdventNet's OpManager
(Public Company; eBay; Internet industry)
March 2007 — December 2007 (10 months)
Dealing with day-to-day tickets using Remedy web client, troubleshooting load balancers like NetScaler, F5 and Resonate, hardware issues of IBM X335, HS/LS 20 servers imaging issues, rebuilding them with automate scripts for Windows 2003 servers with other preloaded applications. IBM ASM - Advanced System Management., Management Module, Advanced Management Module, VMWare, Virtual Center, Lab Manager, Bind DNS, Cygwin, SSH, RSH, Putty, NetRanger, (will add more later)
(Public Company; AMD; Semiconductors industry)
January 2004 — February 2007 (3 years 2 months)
As Systems Analyst responsible for installation, configuration and troubleshooting of Microsoft Windows 2003 Server, Windows XP Professional, Office XP with Microsoft Outlook for Exchange Server Configuration, Symantec Enterprise Vault, MeetingPlace, Outlook offline configuration, PST configuration etc
- Also install, configure and trobleshoot SAP, Metaframe, Citrix, VPN, BlackBerry, BaaN, DameWare, HINT, HummingBird eXceed 7.0, HummingBird NFS Maestro, InfoPak 4.11, OSA – Oracle Sales Analyzer, Reflections 8.02, Remedy 5.1, SLA, Change Requests, Trouble Tickets, Service Requests, RIS (Returns Information System), Seagate Info 7.5 / Crystal 7.5 / Crystal Report Viewer, SecuRemote, SQL 2000 Server and Client Tools, TN3270Plus, Visual SourceSafe, etc.
- Supported VP Forum, an Executive Conference from April 11 to 14, 2006 at Hyatt Regency Hotel in Santa Clara, CA and supported Sales Leadership Alignment Conference from November 27 to 29, 2006 at Fairmont Hotel in San Jose, CA.
(Privately Held; Computer Software industry)
2003 — 2004 (1 year)
Directly reporting to the C.T.O. of the company, responsible for monitoring and maintenance of hosted environment with 10 Windows 2000 Servers and internal development/test environment systems. This entails several tasks including the following:
Hosted System Maintenance: [1] Assist in monitoring/alerting on system performance and potential outages [2] Monitor and manage the application of Security patch availability on operating system and back-end applications for internal and hosted systems [3] Help maintain the CISCO firewalls and their configuration
Development Infrastructure Maintenance: [1] Development servers: Monitor with HP OpenView and apply as needed O/S patch and security updates [2] Disaster Recovery: Perform daily tape backups of all critical data [3] Help maintain the Checkpoint firewalls and their configuration
Security Audit: Assist in building and maintaining a mimic of the production systems for ethical hacks and audit
(Privately Held; Computer Hardware industry)
2001 — 2003 (2 years)
Network Infrastructure Maintenance:
o Windows 2000 Active Directory (AD), LDAP, Site Replications through RPC and/or IP
o Install and configure Active Directory, DC, PDC, BDC, DHCP, WINS and AD integrated DNS servers, BIND, Backup Servers, Print Servers, Data Servers, Web Servers, TCP/IP and routing tables at local and remote locations for forest wide 5 different sites in the same domain.
o Configure Domain Name System (DNS) to manage name resolution, schema, and replication.
o Administer the user environment and software with Group Policy at Organization, site and domain level.
o Install, upgrade, maintain and troubleshoot Microsoft Great Plains Dynamics 6.0 with Pervasive and Microsoft SQL 2000 Server. Also provided support for WinFRX and Crystal Report.
o Install, Configure and Troubleshoot Microsoft Windows 9x/ME/NT/2000/XP, MS Exchange 5.5/2000 Enterprise Servers, IIS 4.0/5.0, MS Office 2000/XP Std/Prof, Outlook 2002 / XP, & StarTeam administration.
(Public Company; IBM; Information Technology and Services industry)
2000 — 2001 (1 year)
Network Infrastructure Maintenance:
o Install, Configure and Troubleshoot several software for development systems, including Microsoft Windows 2000 Servers, Informix’s DataStage, DataFocus’s MKS Toolkit, On Technology’s Meeting Maker, Microsoft Outlook, Qualcomm’s Eudora.
o Installation, Configuration and Troubleshooting Rational’s ClearCase, SAMBA, Hummingbird’s NFS Maestro Solo/Client and Disk Access for connectivity between NT and UNIX on different server/client environments (including some mixed NT/UNIX environment)
o Migration of mail stores - including inbox with calendar, personal folders, personal address book, calendar - between geographically remote and logically disparate Exchange Servers.
o Installation, Configuration and Troubleshooting of Veritas’ BackupExec, Legato’s NetWorker 5.5, Symantec Norton 2000 and Network Associates’ McAfee 4.5 AntiVirus softwares for Windows 9x/NT/2000.
(Information Technology and Services industry)
2000 — 2001 (1 year)
Network Infrastructure Maintenance:
o Install, configure, and troubleshoot SunOS/Solaris 7/8 on Enterprise Server 450 and Ultra 5 Sun boxes.
o Provide end-user support to multinational ClearCase users in a mixed NT/UNIX environment.
o Responsible for installation, configuration, Implementation of Windows 2000 Servers and NT Servers with DHCP, WINS, RAS, and VPN on Compaq Proliant servers on Fast Ethernet over LAN and WAN network.
o Install, configure, troubleshoot and maintain Windows 2000 Server, Windows NT 4.0 Server, Workstation 4.0, Windows 95/98 on IBM & monitor HP/Compaq Servers with HP OpenView.
o Develop an information web site for a client – developed, deployed, tested and maintained a medium size website. Also performed performance tuning on the site for faster loading.
(Information Technology and Services industry)
1991 — 2000 (9 years)
Network Infrastructure Maintenance:
o Supervise plan, design, implementation, installation and configuration of Windows NT and Novell NetWare networks as per client’s requirements.
o Install operating systems like Novell NetWare and Windows NT with fault tolerance like disk mirroring/duplexing (RAID 1) and stripe sets with parity (RAID 5).
o Install, configure and troubleshoot IIS 4.0 with Transaction and Index Server, Proxy Server 2.0 and Exchange Server 5.5 as per customer requirements.
o Install Windows NT Server to perform various server roles: PDC, BDC, and stand alone/member servers.
o Install, configure and troubleshoot TCP/IP, NetBEUI and IPX/SPX protocols.
o Install, configure and manage DHCP, DNS, WINS and RAS on different servers.
o Installation, configuration and administration of UNIX network as per requirements.
(Information Technology and Services industry)
1988 — 1991 (3 years)
Network Infrastructure Maintenance:
o Design, install and configure Novell NetWare 2.x as dedicated and ver 3.x as dedicated/non-dedicated Servers. Setup and Troubleshoot network printer.
o Upgrade, maintain and troubleshoot Novell NetWare versions from 2.x to 3.x and the computer hardware as the need arise. Also done UNIX Administration.
o Create volume sets and disk mirroring/duplexing after creating appropriate partitions on hard disks. Help backup operator in taking regular backups and restoring the data.
o Create new groups, users and login scripts. Manage user and group accounts. Administer security rights. Install and configure IPX/SPX protocols.
o Troubleshoot boot failures, configuration errors, booting files corruption, virus infections, damaged booting floppies, and hardware.
(Information Technology and Services industry)
1987 — 1988 (1 year)
Support the production of different models of Casiotones (musical instruments), DTMF Telephones and high-resolution 14” Color Monitors. Oversee assembly, inspection, test, troubleshoot, QC and dispatch functions.
MCSA 2003 , Microsoft Certified Systems Administrator , 2008 — 2008
PMP - Project Management Professional , Project Management , 2006 — 2007
PMI Certified PMP - Project Management Professional
MCSE & MCSA , Microsoft Windows 2000 Technology , 2002 — 2002
MCSE , Microsoft Windows NT4 Technology , 1999 — 1999
B.E. , Electrical & Electronics , 1983 — 1987
NITK - National Institue of Technology Karnataka
KREC - Karnataka Regional Engineering College
Surathkal, Mangalore University
Management, Tennis, Hiking etc.
Member of Project Management Institute