Adam Morrish

Senior Production Support Manager at HSBC

Location
London, United Kingdom
Industry
Information Technology and Services

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Adam Morrish's Overview

Current
  • Trade Floor Support Manager at HSBC
Past
Connections

271 connections

Adam Morrish's Experience

Trade Floor Support Manager

HSBC

Public Company; 10,001+ employees; HBC; Financial Services industry

September 2004Present (10 years 1 month) London, United Kingdom

Manage and support all IT requirements for 1,300 traders in the demanding environment of HSBC's Global Headquarters, one of the largest trade floors in Europe.

Service Support Manager

Commonwealth Bank of Australia

Public Company; 10,001+ employees; CBA; Financial Services industry

April 2003September 2004 (1 year 6 months) London, United Kingdom

Working as the Service Support Manager, leading a team of 3; operating in a busy and pressurised dealing floor environment. Providing 1st, 2nd and 3rd line expert support to a customer base of 90-130 users comprising dealers, support staff and VIPs. Duties include the installation of all hardware and software, infrastructure support, IT admin and backups of the vital business functions. Co-ordinator of all major projects including server refresh, involving building new Windows 2000 servers, hardware rollouts and small moves and changes ensuring a smooth transfer to the customer. Also hold regular meetings with the client to discuss support issues. The diverse working environment has provided the opportunity to support a range of Operating Systems from Windows 95 through to XP.

Computer Operator

ABSA Bank

20002002 (2 years)

Adam Morrish's Skills & Expertise

  1. Investment Banking
  2. IT Operations
  3. Operating Systems
  4. XP
  5. ITIL
  6. Servers
  7. VMware
  8. Management
  9. Hardware
  10. Business Process
  11. Incident Management
  12. IT Strategy
  13. Software Installation
  14. Disaster Recovery
  15. Technical Support
  16. Leadership
  17. Trading Systems
  18. IT Service Management
  19. Electronic Trading
  20. Service Delivery
  21. Data Center
  22. Change Management
  23. Citrix
  24. Active Directory
  25. Windows 7
  26. Windows Server
  27. IT Management
  28. FX Options

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