UX analyst American Greetings
Cleveland/Akron, Ohio Area
UX analyst American Greetings
Cleveland/Akron, Ohio Area
Usability Professional/Information Architect with a professional background in design, programming and project management.
Usability test preparation, recruiting particpants, test moderation and facilitation. Standards based web design including: XHTML, CSS and Microformats. Detailed understanding of the user experience and the process by which sites move through the planning development and implementation stages.
(Internet industry)
June 2008 — Present (1 year 2 months)
(Educational Institution; 1001-5000 employees; Higher Education industry)
July 2006 — June 2008 (2 years)
Responsible for all operations of for profit enterprise known as ScanPath. Including: business development, client engagement, usability test preparation, managing graduate assistants in lab, conducting and facilitating testing, analyzing results, creating deliverables, deliver final content and deliverables, and final consultation
(Educational Institution; 1001-5000 employees; Higher Education industry)
December 2005 — June 2006 (7 months)
Managed Usability Lab equipment, prepared and facilitated studies with assistance from faculty. Managed lab schedule and student projects.
(Privately Held; 1-10 employees; Accounting industry)
April 2001 — June 2006 (5 years 3 months)
Successfully managed redesign of continuing education engine project to completion. Started advertising campaigning using burgeoning SEO techniques and Pay-PerClick engines: Overture and Google adwords. Managed the enrolled agent book project that included new site presence and increased search engine awareness that has taken book sales from $3k to $170k.
(Privately Held; 51-200 employees; Nanotechnology industry)
March 2000 — December 2000 (10 months)
Responsible for web site redesign and information architecture. Converted site from heavy graphics to more standards based text based site.
(Privately Held; 1-10 employees; Accounting industry)
March 1999 — January 2000 (11 months)
Designed and developed web presence using HTML, CSS and Perl to deliver a first to web market Continuing education for CPAs. Succesfully integrated our backend engine to work with front end systems designed by market partners. As a small business I was able to leverage our flexibility as a competitive advantage with regard to the user experience. With first hand contact with actual customers I was able to identify usability and information architecture issues through remote correspondence. This opportunity helped solidify the company as market leader.
MS , Information Architecture , 2005 — 2008
BA , Philosophy , 1990 — 1995
Northeast Ohio Usability Professionals Association, Cleveland Web Standards Association, Web Association Cleveland