Paralegal at Nationwide Mutual Insurance Company
Greater Minneapolis-St. Paul Area
Paralegal at Nationwide Mutual Insurance Company
Greater Minneapolis-St. Paul Area
(Law Practice industry)
2005 — Present (3 years)
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
1993 — 2004 (11 years)
• Submitted company-sponsored applications to U.S. Patent Office for inventions related to Internet telephony. Two applications are still pending, and one was accepted — U.S. Patent 7,277,533 (Providing Calling Party Information in a Request to Establish a Call Session).
• Wrote automatic software update for Internet telephony soft phone, by implementing a subset of Java Network Launch Protocol (JNLP).
• Designed Java plug-in collaboration framework for Internet telephony soft phone, which allowed users to run shared applications (file exchange, whiteboard, clipboard, games, screen share, etc.) while talking on the phone.
• Developed Visual Basic software for call center Symposium Agent application.
• Wrote C++ telephony driver software allowing a variety of Nortel switching platforms and telephones to support Microsoft's Telephony Application Programming Interface (TAPI).
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
1985 — 1993 (8 years)
• Designed software to integrate Nortel's DMS-1 Urban digital loop carrier with its DMS-100 telephone switch.
• Developed software allowing screens for telephone operators to appear in different languages, such as French and Spanish.
• Designed line and loop testing software for Nortel's AccessNode fiber-optic loop carrier.
(Telecommunications industry)
1983 — 1985 (2 years)
Developed C software (debugger, configuration manager) for the PIXNET-XL product, which extended the I/O channel of IBM mainframes to remote locations for printing, check processing, tape operations, etc. Without PIXNET-XL, high-speed printers and other peripheral devices had to be located nearby the mainframe computer which controlled them.
Certificate, Paralegal, 2004 — 2005
• Most Outstanding First Year Paralegal Student award, 2004-2005
• Internship at Minnesota Court of Appeals
• A’s in all courses: Introduction to the Law and Contracts, Criminal Justice System, Legal Research, Interviewing and Investigating Techniques for the Paralegal, UCC and Business Organizations, Legal Writing, Domestic Relations, Probate Law, Litigation and Trial Practice, Real Estate Law
B.S., Computer Science, 1981 — 1983
G.P.A. 4/0/4.0
Ph.D., Classics, 1974 — 1979
Linguistic Differentiation of Character Type and Sex in the Comedies of Plautus and Terence (Ph.D. Dissertation)
M.A., Latin, 1972 — 1974
B.A., Latin, 1969 — 1972
Elected to Phi Beta Kappa honor society.