Information Technology and Services Professional
Puerto Rico
Information Technology and Services Professional
Puerto Rico
A+, Network+ and MCDST certified. More than 3 years of experience working as a computer support technician.
(Privately Held; 51-200 employees; Computer Hardware industry)
February 2007 — February 2008 (1 year 1 month)
Fixing and configuring client computers. Troubleshooting software issues. Installation of software. Upgrading hardware. Upgrading software. Making backups. Answering and making phone calls to resolve issues with clients. Ordering vendor parts. Building computers.
(Privately Held; 51-200 employees; Information Technology and Services industry)
2006 — 2007 (1 year)
Worked on various projects giving technical support. We were a team responsible to deploy new computer equipment to various companies and offices.
(Privately Held; 1-10 employees; Information Technology and Services industry)
2005 — 2006 (1 year)
One month project migrating user accounts. Project consisted of preparing every PC at three pharmacy plants for an automated migration of the Novell GroupWise email system to Microsoft's Exchange. Backed up data, deployed disk images and configured Outlook with Exchange Server.
High School Diploma, 1992 — 1996