Rick Hamell

Current

• System Support at Laika
• Administrator at Markeedragon, Inc

Past

• Advanced Desktop Support at ACS, Inc
• Help Desk at Storechek Systems

Education

• Mt. Hood Community College
• Oregon Institute of Technology

Recommended

2 people have recommended Rick

Connections

231 connections

Industry

Information Technology and Services

Websites

• RickHamell.com
• Pacific Northwest Photoblog
• Rick Tech

Rick Hamell’s Summary

I'm always looking for a new challenge. Got one? Throw it my way!

Rick Hamell’s Specialties:

Customer Service, IT, Project Management, making ideas work, building from the ground up, fixing the broken

Rick Hamell’s Experience

• System Support

  Laika

  (Privately Held; 201-500 employees; Animation industry)

  November 2006 — Present (2 years 2 months)

  Provides all IT support for the movie production. This includes everything from Client level issues to server and networking problems. Work with other groups to manage and define IT needs for shooting all digital. This includes dealing with diverse technologies from color issues and cameras to basic Office use, software deployment methodologies and asset management.
  
  Currently working on lessons learned documentation as production comes to a close.

• Administrator

  Markeedragon, Inc

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  2000 — Present (8 years)

  Day to Day running and cleanup of http://www.markeedragon.com forums.

• Advanced Desktop Support

  ACS, Inc

  (Public Company; 10,001 or more employees; ACS; Information Technology and Services industry)

  2000 — 2006 (6 years)

  Third level support of Macintosh and Windows clients. Interfaced with other support groups for high level integration. Researched, tested and built solutions at the client level.

• Help Desk

  Storechek Systems

  (Logistics and Supply Chain industry)

  1999 — 2001 (2 years)

  First Level phone support of custom software, Dos, Windows, and Novell
  
  Built, configured, and shipped hardware to new customers
  
  Handled all hardware returns, loaners, upgrades

Rick Hamell’s Education

• Mt. Hood Community College

  General 1993 — 2003

• Oregon Institute of Technology

  1993 — 1994

Additional Information

Rick Hamell’s Websites:

• RickHamell.com
• Pacific Northwest Photoblog
• Rick Tech

Rick Hamell’s Interests:

Apple Computers, History, investing, writing, IT management, web development, blogging

Rick Hamell’s Groups:

Ars Technica, Portland FreeBSD User's group

•    Start-Up Phase Forum
•    START-UP
•    PDX FreeBSD
•    Portland Walk And Talk Network
•    PDX Technology Professionals - Portland Oregon
•    Portland Metro Photographers
•    PDX Mac Users and Techs
•    Ars Technica Readers
•    Blogger's Forum

Rick Hamell’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch