
IT Consultant
Argentina

IT Consultant
Argentina
Heavy business process experience with special focus being consulting advisor on commercial operation of IT Telecommunications solutions (Sales, Vantive Sales, Siebel Campaigns & Opportunities, custom developments), billing rate plans configuration (BSCS), VAS configuration/provisioning (BSCS, Ericsson network elements) and CRM interface and workflows configuration (Vantive, People Soft, Siebel).
Managing of IT integration with third party companies, vendor selections, testing factory & budget/roadmap implementations.
Project Leader of integration and deploy of intranet/extranet portals, LMS, CMS and groupware tools for Customer Care and Comercial e-care oriented operations.
Software & Development tools: CSS, HTML, xHTML, PHP, MySQL, Oracle, JAVA (including J2ME), Javascript, AJAX frameworks(Prototype, Mootools, Scriptaculous, Ext JS), DOM, C, C++, Flash, Actionscript 3, PL/SQL.
Design & deploy of business process for CRM oriented operations.
Research, measuring and deploy of e-care web based solutions.
Solid experience in Six Sigma, ISO 9001 and Premio Nacional de la Calidad (Argentina).
VAS research, testing, configuration, provisoning and revenue assurance.