Computer Science Major
Greater Omaha Area
- Current
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- IT Intern at Omaha Public Power District
- Past
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- Technical Support Representative at Cox Communications
- Teaching Assistant, Lab Instructor at University of Nebraska at Omaha
- Customer Service Agent at Oriental Trading Company
- Education
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- University of Nebraska at Omaha
- Recommended
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1 person has recommended Nicholas - Connections
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15
connections
- Industry
- Information Technology and Services
- Websites
Nicholas Nisi’s Summary
I am currently a student at the University of Nebraska at Omaha for a degree in Computer Science with a concentration in Information Assurance. I am also a Co-Op Intern in the IT department at Omaha Public Power District.
Nicholas Nisi’s Specialties:
Computer Programming
Nicholas Nisi’s Experience
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IT Intern
Omaha Public Power District
(Public Company; 1001-5000 employees; Utilities industry)
January 2007 — Present (2 years)
Query Oracle Databases
Write reports in SAS
Work with Cognos BI tools
Work with Oracle Reports & Oracle Forms tools -
Technical Support Representative
Cox Communications
(Public Company; 1001-5000 employees; Telecommunications industry)
August 2005 — January 2007 (1 year 6 months)
● Provide technical product assistance to Cox customers through direct communication via telephone
● Communicate with customer equipment to diagnose and troubleshoot product issues
● Schedule service appointments
● Take credit card and direct debit payments
● Sell new products and services to customers -
Teaching Assistant, Lab Instructor
University of Nebraska at Omaha
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 2006 — December 2006 (1 year)
● Tutor for introductory C++ classes specializing in helping students understand C++ code implementation, common algorithms and design for given assignments
● Create assignment programs and quizzes for the accompanying lab classes
● Teach introduction to C++ labs which included lecturing, quizzing students, and assigning homework -
Customer Service Agent
Oriental Trading Company
(Public Company; 1001-5000 employees; Consumer Goods industry)
August 2003 — July 2005 (2 years)
● Communicated with customers over the telephone
● Placed customer orders via telephone, mail, and fax
● Took credit card, check, and money order payments
● Acted as the Mail Room Quality Assurance Assistant
● Looked over entered mail and fax orders to assure they were properly entered and that mail room agents were kept on task and completed mail bundles in a timely fashion
● Performed as On-the-Job Training trainer
● Answered questions for newly hired representatives
● Monitored new agent calls and graded performance/monitored call center floor
Nicholas Nisi’s Education
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University of Nebraska at Omaha
Bachelor of Science, Computer Science, 2005 — 2008
- Activities and Societies:
- MavRadio Radio Station
Additional Information
Nicholas Nisi’s Websites:
Nicholas Nisi’s Interests:
computer programming, web design, karaoke
Nicholas Nisi’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
