Marketing Services Manager
Calgary, Canada Area
Marketing Services Manager
Calgary, Canada Area
Traditional Marketing, Internet Marketing, Search Engine Optimization (SEO) and Search Engine Marketing Specialist. Particular expertise in managing pay-per-click (PPC) campaigns in Google AdWords, Web analytics, Website development, and general Internet Marketing. Also extensive experience in traditional media, branding, creative development and strategic planning.
Search Engine Optimization (SEO), Search Engine Marketing (SEM), PPC Management, brand development, ad creation, website development, media buys, strategic planning, software marketing, HTML, search engine marketing
(Privately Held; 51-200 employees; Online Media industry)
May 2008 — Present (3 months)
- Manage marketing activities that directly support sales and revenue growth
- Act as the Client advocate
- Client persona development
- Project Manage & execute marcom projects (online & offline)
- Plan & execute regular communication with sales
- Client market research management
- Campaign management
- Tradeshows/Conferences
- Company win/loss analysis
- Retention and upsell strategy
- Project management of special marketing projects
(Public Company; 10,001 or more employees; sjrb; Consumer Services industry)
August 2007 — April 2008 (9 months)
Senior Web Analyst for Shaw web properties inluding shaw.ca. Responsible for developing and implementing web analytics program, developing and delivering dashboards, scorecards and ongoing reports to key personnel and departments, and improving website usabilty.
(Privately Held; 51-200 employees; Internet industry)
December 2006 — August 2007 (9 months)
Strategic marketing plan development, search engine optimization, online and traditional advertising, email marketing, pay-per-click campaigns, trade shows, online software demonstrations, website development, search engine marketing, creative development
(Privately Held; 51-200 employees; Hospitality industry)
October 2005 — December 2006 (1 year 3 months)
Direct responsibility for and development of long term strategic marketing plans and budgets including advertising, Brand development, Internet and E-mail marketing, CRM system, promotional campaigns, sales department training, public relations and more. Lead sales and marketing team to achieve hotel revenue goals utilizing business development models while implementing marketing and pricing strategies. Customer Database management, analysis and marketing. Competition tracking and product benchmarking to maximize impact of marketing messages. Completely website management, trackable email marketing campaigns and online comment card system. SEO strategy which increased web booking revenue by 170%. Developed content and layout for many types of P.O.P. and collateral including displays, brochures, trade show booths, signage, and advertising campaigns in all media. Managed highly successful public transit ad campaign, created award winning food and beverage advertising.
(Privately Held; 11-50 employees; Computer Software industry)
January 2003 — October 2005 (2 years 10 months)
• Managed all marketing activities including budgets and long term strategic marketing plans which saw sales increase over 60% in one year.
• Created Web content to attract potential clients, greatly improve online communications and achieve top ranking on search engines. Developed trade show strategies for several high level shows including JavaOne and OOW.
• Created Web based and live training sessions and presentations which greatly increased interest in products as well as freed significant time for sales to pursue live leads rather than prospecting.
• Developed clear, concise training manuals, product brochures, and technical documentation.
• Developed public relations and press contacts as well as created dozens of press releases which resulted in much greater exposure of product, as well as several product and executive awards.
• Developed and managed worldwide distributor sales network. Developed several new distributor agreements in countries around the world.
Business Administration, Marketing, 1990 — 1993
Graduated with Honours
Internet technology, search engine optimization, search engine marketing, HTML, travel, hotels, hospitality, software, martial arts, cycling, fitness
Alberta Restaurant and Foodservices Association 2005 In-house Marketing Award