
Director Operational Research at J.D. Power and Associates
Greater Los Angeles Area

Director Operational Research at J.D. Power and Associates
Greater Los Angeles Area
Mike Battaglia joined J.D. Power and Associates as Director, Retail Solutions within the company’s U.S. Automotive Division. His background includes various field and sales management positions in both the automotive and high-tech industries. Most recently Mike spent 6 years with SmartDisk Corporation, a storage and consumer electronics company, as Vice President Western Region. Prior to SmartDisk, Mike spent 5 years with Toyota Motor Sales, U.S.A. in the companies’ Cincinnati Regional office. In addition, during his retail automotive tenure at Covington Pike Toyota, Mike implemented and managed the dealership’s business development center and Internet sales department. He also held positions in F&I and as a Sales Manager/Team Leader.
Mike received a B.S. in Finance from Boston College.
Automotive retail operations, market research, sales and business development, project management.
(Public Company; MHP; Automotive industry)
March 2006 — Present (2 years 8 months)
New Business Development - responsible for design, development and sale of research products and proprietary consulting engagements within automotive industry
Strategic Consulting - Analyze, interpret and present research study data providing insight and recommendations for automotive clients including C-level executives and dealers
Project Management - oversee and direct project teams responsible for execution of client deliverables
(Public Company; 11-50 employees; Consumer Electronics industry)
2000 — 2006 (6 years)
Reporting to the CEO, managed all sales efforts in the western U.S., Latin America and Asia for this provider of hi-tech digital storage and multimedia products. Customer base included retailers, resellers and distributors, with several multi-million dollar accounts.
(Public Company; 10,001 or more employees; UAG; Automotive industry)
1999 — 2000 (1 year)
Implemented and managed business development center for 50 sales associates at Covington Pike Toyota. Responsibilities included salesperson training, leading Internet sales department and managing new vehicle inventory. In addition, held Sales and Finance & Insurance management positions.
(Public Company; Automotive industry)
1993 — 1998 (5 years)
Held various field sales and distribution positions including Regional Training Manager, District Sales Manager, and District Parts Manager. Received multiple awards and recognition for performance.
B.S., Finance, 1990 — 1993
cum laude Graduate
Dean's List Honors
Running, road biking
Selected to J.D. Power and Associates' Leadership Cadre
SmartDisk Corporation Pinnacle Award Winner
Toyota Motor Sales, U.S.A., Field Traveler of the Month Award