Amy Schade

Current

• User Experience Specialist at Nielsen Norman Group

Past

• Senior Associate, Information Architecture at arc e-consultancy
• Interim Online Services Manager, HTML Freelancer at Lighthouse International

Education

• New York University
• University of Pennsylvania

Connections

30 connections

Industry

Internet

Websites

• My Company

Amy Schade’s Summary

Usability professional with 7 years' experience in a variety of user testing methodologies, working with clients, presenting at conferences, and producing independent research. 12 years' experience working in Web-related fields, with experience in information architecture, design, and HTML.

Amy Schade’s Specialties:

Usability, user experience, user testing methodologies, qualitative and quantitative studies, heuristic reviews, eyetracking, field studies, paper prototyping, competitive testing, longitudinal studies, international studies, e-commerce usability, email newsletter usability, intranet usability.

Amy Schade’s Experience

• User Experience Specialist

  Nielsen Norman Group

  (Internet industry)

  May 2001 — Present (7 years 6 months)

  * Client work: User testing, expert reviews and tutorials on websites, applications and intranets. Industries: e-commerce, music, publishing, financial services, government, insurance, travel, banking, automotive, international organizations, and education.
  * Independent user research: Including Intranet Usability, Intranet Information Architecture, Email Newsletter Usability, Site Map Usability, and Flash Accessibility
  * Training: Annual usability conferences and in-house seminars on user testing methodology, intranet usability, email newsletter usability, and writing for the Web.
  * Experienced in usability methodologies, including qualitative and quantitiative user testing, heuristic reviews, eyetracking, field studies, paper prototyping, competitive testing, longitudinal studies, international studies (US, Europe, Asia and Australia), testing with senior citizens, and testing with users who are blind or have low-vision.

• Senior Associate, Information Architecture

  arc e-consultancy

  (Privately Held; Internet industry)

  June 2000 — January 2001 (8 months)

• Interim Online Services Manager, HTML Freelancer

  Lighthouse International

  (Non-Profit Organization Management industry)

  March 1999 — May 1999 (3 months)

Amy Schade’s Education

• New York University

  Masters of Professional Studies, Interactive Telecommunications, 1998 — 2000

  Coursework: user interface design, information architecture, programming, video, strategy, entrepreneurship
  Thesis: Introducing the Internet in a New York City Public High School

• University of Pennsylvania

  Bachelors of Arts, Communications, English minor, 1994 — 1998

  Bachelor of Arts, Summa Cum Laude in Communications with an English minor
  Study Abroad in London; Honors: Dean’s List 1994-1998, Walter Annenberg Award for Service to the Major

Additional Information

Amy Schade’s Websites:

• My Company

Amy Schade’s Groups:

Usability Professionals Association

•    Intranet Professionals
•    University of Pennsylvania Undergraduate Communication Major Alumni

Amy Schade’s Contact Settings

Interested In:

• expertise requests
• reference requests
• getting back in touch