Account Supervisor at Intouch Solutions
Kansas City, Missouri Area
Account Supervisor at Intouch Solutions
Kansas City, Missouri Area
(Privately Held; 51-200 employees; Marketing and Advertising industry)
December 2007 — Present (6 months)
Intouch Solutions® is an interactive marketing agency specializing in solutions for the pharmaceutical industry. We provide innovative custom solutions that deliver results our clients can count on.
(Privately Held; 201-500 employees; Marketing and Advertising industry)
June 2006 — December 2007 (1 year 7 months)
• Develop highly measurable customer retention and loyalty programs that exceed client’s marketing objectives
• Develop and execute the comprehensive marketing strategy to help consumers evolve from product awareness to SONIC brand affinity, including the overall information marketing and contact strategies for SONIC Drive-In
• Manage creation and distribution of all loyalty program communications, email and mobile, for SONIC Drive-In
• Responsible for seasonal gift card sales goals and overall growth and management of SONIC’s customer database
(Privately Held; 201-500 employees; Marketing and Advertising industry)
January 2004 — June 2006 (2 years 6 months)
• Responsible for all email and web initiatives, as well as all in-house graphic design
• Responsible for all direct mail tracking and customer loyalty programs
• Created and implemented full re-design of corporate web sites and email newsletters resulting in increased customer satisfaction and better corporate communication
• Created copy for corporate websites, direct mail and collateral marketing pieces on a daily basis
• Developed customer retention and acquisition programs including web-based marketing initiatives, direct mail campaigns, loyalty and affiliate programs, tradeshows and community events
(Marketing and Advertising industry)
2000 — 2004 (4 years)
English (Creative Writing), English, 1995 — 1999
social media, new technology, utilizing the tools of the Internet in a truly effective way, TV, music, movies, video games, telecommunications
• 2007 KCDMA AMBIT Winner: Consumer Multi-Media Campaign – Bronze
• 2003 BMAKC Fountain Award Winner: Direct Mail Campaign-Print and Self-Promotion Campaign–Print
• Nominated Poet of the Year 1999 – 2002 by The International Library of Poetry and Poetry.com
• Poetry published in A Celebration of Poets: Showcase Edition and Poetry’s Elite: The Best Poets of 2000
• Partner, Publishing Representative and Gallery Consultant for local artist cooperative recognized in The 100 Best Small Art Towns in America, by John Villani