Project Manager at Sony Computer Entertainment Europe (SCEE)
Swindon, United Kingdom
Project Manager at Sony Computer Entertainment Europe (SCEE)
Swindon, United Kingdom
Project Management specialising in:
- Infrastructure Deployment (Wintel & UNIX)
- Data Centre Migration and SAP infrastructure deployment.
- Service Management Implementation (ITIL framework)
- Business Operational Support
- Definition and implementation of structured support processes.
- Service Level Managment, implementation of.
- Supplier management.
20+ years in IT in both development and support arenas.
ITIL.
Prince2 Practioner.
Team Management in all areas of IT:
- Applications Support
- Database/Data Management
- Server (Wintel & UNIX) Support Managment
- Computer Operations
- Service Delivery
(Public Company; Entertainment industry)
October 2006 — Present (2 years 3 months)
- Definition and implementation of ITIL framework processes for Online Services.
- Implementation of project management best practices.
- Definintion and deployment of a Helpdesk function for global support.
(Public Company; Information Technology and Services industry)
2002 — 2006 (4 years)
(Public Company; Information Technology and Services industry)
1994 — 2002 (8 years)
(Public Company; 1001-5000 employees; PHH; Information Technology and Services industry)
1989 — 1994 (5 years)
(Oil & Energy industry)
1986 — 1989 (3 years)
1982 — 1984
1972 — 1982