Technical Author at Betfair, Ltd
Reading, United Kingdom
Technical Author at Betfair, Ltd
Reading, United Kingdom
Technical Author/Writer with skills in leading and mentoring documentation teams, writing user documentation, and coordinating product releases in software companies. I have extensive knowledge of the software life cycle and the process of shipping enterprise and service provider software products.
User task analysis, online help, single sourcing and project planning
(Privately Held; 1001-5000 employees; Gambling & Casinos industry)
July 2005 — Present (3 years 4 months)
(Public Company; 1001-5000 employees; MUSE; Information Technology and Services industry)
January 2000 — June 2005 (5 years 6 months)
(Public Company; 1001-5000 employees; CTXS; Computer Software industry)
1996 — 2000 (4 years)
1990 — 1996
Society for Technical Communicators, Open Rights Group, Free Software Foundation, Electronic Frontier Foundation