
Vice President, HR at Telerx Marketing, Inc. (Subsidiary of Merck Pharmaceutical)
Greater Philadelphia Area

Vice President, HR at Telerx Marketing, Inc. (Subsidiary of Merck Pharmaceutical)
Greater Philadelphia Area
•Able to partner with all levels of organization’s leadership
•Continuously scans the external and internal environments for opportunities
• Provides advice on organizational effectiveness
•Customizes solutions to business problems by working within an organizational
framework or through creative solution generation
•Builds relationship by creating realistic deliverables and expectations
•Gives feedback based on the understanding of paradigms
•Provides feedback on impact of business strategies on people and visa versa
• Leverages cross-business relationships to maximize deliverables
•Seen as vital component to leadership teams
•Promotes inclusion of HR into organizational decision-making
•Establishes human resource objectives in line with organizational objectives
-Employment Branding
-Union Avoidance
-Union Campaign Management
-Leadership Development
(Privately Held; 1001-5000 employees; Human Resources industry)
April 2006 — Present (2 years 9 months)
-Lead the Field Human Resources function across multiple sites dispersed geographically.
-Develop, coordinate, and implement policies and programs including employee relations, recruitment, orientation, training, compensation, organization development, relocation, safety and health, records, employee assistance, etc.
-Ensures compliance with applicable government regulations as well as fosters a workplace environment consistent with the values and business objectives of the organization.
(Public Company; 10,001 or more employees; Entertainment industry)
October 2004 — April 2006 (1 year 7 months)
Created and established the Field HR function for Movie Gallery. Complete responsibility for all Human Resources functions for 2700 stores in all 50 states and 7 Canadian Provinces. Supervision of Employee Relations and Zone HR Managers, HR field support processing group and HRIS Analyst. Complete HR-functions for over 20,000 store employees, 5 Zones, 220 Districts, 20 Regions, and a corporate staff of 500.
•Supervision of PeopleSoft implementation
•Developed a new field human resources function to provide support for 2700
stores in US and Canada
•Comprehensive redesign of recruiting and training process for corporate and field
operation
•Developed and implemented an employee performance appraisal process
•Sarbanes-Oxley HR-audit 2004 and 2005 excellence
•Responsible for all HR-Process, Employee Relations, and HRIS functions
•Achieved HR-Personnel to company store employee ratio of: 1:475
(Public Company; 10,001 or more employees; Insurance industry)
October 2003 — October 2004 (1 year 1 month)
Strategic recruiting process and employee relations functions within Allied Insurance as well as facilitated strategic partnership with Nationwide Insurance relative to talent acquisition. Served as a mentor and coach. Directed the implementation of an elite HR strategic team to support company initiatives. Was responsible for Diversity initiatives within Allied
•Developed and implemented volume recruitment process
•Restructured New Hire orientation process
•Developed and implemented of an elite team of HR professionals for targeted
trouble-shooting duties.
•Quickly increased Allied name recognition in the community and with various
diverse groups.
•Enhanced the college recruitment process.
•Established recruiting Service Level Agreement between HR and line management.
(Public Company; 5001-10,000 employees; Outsourcing/Offshoring industry)
August 1996 — September 2003 (7 years 2 months)
Director of Human Resource and Development, supervisory responsibilities for a Director of Recruiting, 2 Regional Training Managers, and nine HR Managers, 40 inbound and outbound call centers in 12 states. Was responsible for several fortune 500 clients, Directly supported 4 Vice Presidents of Operations.
•Directed the start up of 600 seat contact center on time and below budget, grew site to 900 seats
•Conducted due diligence and developed the organizational structure, recruitment structure, and total HR process for Canada and Asia Pacific initiative.
•Created and implemented quarterly HR Audit initiative that was adopted company-wide.
•Campaigned & defeated 3 unionization attempts. Created union vulnerability audit process.
•Created and implemented sexual harassment training program
•Created a Rapid Ramp process to recruit both hourly and management personnel.
•Pinnacle award winner/Presidents Club with most nominations in history of the program.
BA, Communications
GHARWEG