Mark Miller

Mark Miller

Senior Technical Support Lead at iPower and Information Services Consultant

Phoenix, Arizona Area

Current
  • Intern at NAAAP
  • Senior Technical Support Lead at iPower
Past
  • Online Banking Specialist at Compass Bank
  • Senior Collections Agent at J.P. Morgan Chase Bank
Education
  • Arizona State University
  • Truman State University
  • Kirkwood High School
Connections
203 connections
Industry
Internet
Websites

Mark Miller’s Summary

Web Designer and Online Profile Consultant with a current position in Technical Sales. Knowledgeable in Web Design, Development, and Marketing. Interested in Optimizing Search Engine Rankings and in the growth of online culture and its influence on the market and society.

Mark Miller’s Specialties:

Social Marketing and Management, Online Profile Manangement, Web Development and Marketing, Search Engine Optimization, HTML, CSS.


Mark Miller’s Experience

  • Intern

    NAAAP

    (Non-Profit; 1001-5000 employees; Non-Profit Organization Management industry)

    August 2008Present (3 months)

    Intern with the NAAAP Phoenix venture. Assisting with update of the current website as well as creating a fully functional new site based on a Content Management System to allow for the group to easily update any changes in the future. Additional duties include basic assistance for the groups' members in technical and computer related issues.

  • Senior Technical Support Lead

    iPower

    (Privately Held; 51-200 employees; Information Services industry)

    December 2005Present (2 years 11 months)

    Access and correct settings on multiple servers using SSH and Remote Desktop. Run a team of technical support representatives in correcting server issues for hosted accounts. Assist team in making sales goals, call time goals, and ensure their knowledge on updates and settings.

  • Online Banking Specialist

    Compass Bank

    (Public Company; 5001-10,000 employees; CBSS; Banking industry)

    July 2004December 2005 (1 year 6 months)

    I was a technical support specialist assisting customers in the use and navigation of the online banking option. I assisted in verifying browser options, and settings, assisted in the setup and use of Microsoft Money, Quickbooks, and Quicken.

  • Senior Collections Agent

    J.P. Morgan Chase Bank

    (Public Company; 10,001 or more employees; JPM; Banking industry)

    October 2002July 2004 (1 year 10 months)

    Contacted delinquent customers to advise of credit status. Skip Traced on unreachable individuals. Trained new employees on the workings and policies of the Department and Company.


Mark Miller’s Education

  • Arizona State University

    BA, Interdisciplinary Studies, 20012009 (expected)

  • Truman State University

    19961997

  • Kirkwood High School

    Diploma, 19921996


Additional Information

Mark Miller’s Websites:

Mark Miller’s Interests:

web design, design, graphic design, art, history, politics, environment, ecology, Web 2.0, new technology, skateboarding, computers, computer graphics, science fiction, movies, literature

Mark Miller’s Groups:

Twitter, Spock Trust Network

  •    KIVA
  •    National Association of Asian American Professionals (Phoenix Venture)
  •    LinkedICANN
  •    Hosting Industry
  •    Tweeple
  •    Chase Alumni Association
  •    Web Design and Development in 21st century
  •    TopLinked IT (Information Technology) Professionals
  •    Phoenix Marketers

Mark Miller’s Contact Settings

Interested In:

  • consulting offers
  • new ventures
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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