Roberto Marcoccio

Current

IT Technical Support manager at WIND Telecomunicazioni SpA

Past

Test Manager at Telesoft
Test Manager at Telecom Italia

Education

Università di Pisa

Recommended

12 people have recommended Roberto

Connections

201 connections

Industry

Telecommunications

Roberto Marcoccio’s Summary

IT manager experienced in operations of large telecommunication operator either in wireline, mobile and Internet business. Focused on data center and system management I was the coordinator of a system engineering and DBA group.
Currently I'm coordinating a unit who provide technical support on technologies, architecture evolution and validation, capacity planning. Previous experience as test and sw configuration manager. Encharged as quality engineer either in certification for CMM (Capability Maturity Model) by Motorola and in ISO 9001 certification.

Roberto Marcoccio’s Specialties:

IT project mgmt, IT systems architecture design, process design, people mgmt and coaching

Roberto Marcoccio’s Experience

IT Technical Support manager

WIND Telecomunicazioni SpA

(Privately Held; 5001-10,000 employees; Telecommunications industry)

December 1998 — Present (9 years 11 months)

Started in 1998 as BSCS test manager I became integration test and sw configuration manager in 1999 till 2001. After I moved to the Security Dept in WIND as Information System Security Manager till 2005. In early 2005 I came back to IT Dept in the operations unit ad Data Center & System Management Manager. From late 2006 Responsible of the Data and Access Infrastructure Management within the IT/Operations. Subsequently to an internal reorganization of the Information Technology his responsibility has changed to manage all the data bases of the IT, all the Microsoft systems, the access infrastructure (DNS, proxy, WINS, ecc) and the security systems (firewall, antispam, antivirus, ecc) for all the Data Centers in Italy (Rome, Ivrea and Milan).
Currently his responsibility is changed again in order to superview a unit of Technical Support that provides technological directives to evolve and validate system architectures, support capacity planning and asset mgmt.
Test Manager

Telesoft

(Privately Held; 1001-5000 employees; Telecommunications industry)

January 1990 — December 1998 (9 years)

Telesoft S.p.A. Responsible of the Monitoring, Control and Validation group in the Quality Division.
With this task he supervised the application of the Quality System on Telesoft projects through a continuous process using auditing techniques with Project Leaders.
Telesoft S.p.A. Responsible of the System Test and SCM group for the Mobile Communication Division of Telesoft. In 1997 he reached his main goal maintaining ISO 9000 certification with zero non-compliances in this area during the inspection by the IMQ authority in December 1997.
For this purpose he supervised and promoted the increment of projects managed with automatic configuration tools and operated for the improvement of the V&V activities.
In addition to this he attended to the internal auditing carried on by the QA group and participated to the definition of the subsequent proposal for improvement to the Quality System.
Test Manager

Telecom Italia

(Privately Held; 10,001 or more employees; Telecommunications industry)

January 1994 — December 1996 (3 years)

Employeed in Telesoft S.p.A.he worked in Telecom Italia for several projects as specialist in the System Test group. He usually performed review activity and independent design of the system test documentation for different project teams among whom there are development of GSM systems, DB integration and TLC Integrated Billing System.
He contributed as quality engineer to the activities for the ISO 9000 certification obtained by Telesoft in march 1996.
He attended to an evaluation performed by Motorola in Telesoft (according to the CMM) as technician for the SQA area and he was the reference person for the quality (as Quality Control) in the development of the IRIDIUM Gateway Operations and Maintenance Centre (OMC-G) project.
He contributed to the definition of a quality system in the TELECOM strategic project IBDA (Corporate Data Base Integration) providing the master guidelines about formal reviews and testing themes.

Roberto Marcoccio’s Education

Università di Pisa

101/100, Information Sciencies, 1984 — 1989

Activities and Societies:

Stage in Olivetti SpA. Publication of the title "A method for the measurement of the software quality: the topological testing"