Conrad Charles

Current

• e-Learning Project Manager at Ashland

Past

• Global One project Training Manager (special assignment) at Ashland
• Senior Consultant at Haverstick Consulting
• Project Manager at PLATO Learning

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Education

• Villanova University
• University of Kentucky
• University of Massachusetts at Amherst

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Recommended

7 people have recommended Conrad

Connections

60 connections

Industry

Education Management

Conrad Charles’s Summary

9 years of creating strategic training programs designed to meet business goals and organizational needs.
- Has led highly productive project teams that have incorporated innovative e-Learning training techniques based on sound learning principles that have produced measurable improvement in organizational and business results.
- Has a proven track record of being able to create strategic training plans and then manage the implementation of the plan
- A creative and imaginative thinker who has conceived of several immersive and interactive training concepts who has also managed the process of designing and developing the concepts transforming them into effective and functioning training tools

Conrad Charles’s Specialties:

Strategic Development and Implementation of Training Programs
Interactive Training Development
Project Management
International Project Management and Team Building
Project Evaluation
Instructional Design
Training Consulting

Conrad Charles’s Experience

• e-Learning Project Manager

  Ashland

  (Public Company; 10,001 or more employees; ASH; Chemicals industry)

  March 2006 — Present (2 years 7 months)

  Key Skills: Training Program Management, Project Management, Strategic Planning, Team Building
  
  Experience:
  -Guide strategic direction, planning, and management for Valvoline Learning Solutions (VLS)
  -Created the concept for Valvoline Instant Oil Change’s management training program
  -Designed the online training material for Sears Auto centers that resulted in a 23% increase in premium oil sales
  -Developed the specifications for and managing the implementation of a new LMS
  -Wrote the business case and project plan that was selected for Ashland’s pilot information management system
  -Designed the concept for Valvoline’s first three dimensional virtual environment courses
  -Created a comprehensive needs analysis and plan for sales representative training program
  -Developed the specifications for and managed the creation of a customized talent management system

• Global One project Training Manager (special assignment)

  Ashland

  (Public Company; 10,001 or more employees; ASH; Chemicals industry)

  January 2007 — October 2007 (10 months)

  Key Skills: ERP implementation Training Management, International Team Management
  
  Experience:
  -Managed a nine month end user training program for Ashland’s European SAP implementation
  -Developed strategy for a steady state ERP training organization for project hand off
  -Aligned SAP training activities for Ashland’s four European divisions
  -Collaborated on the development and implementation of the EMEA training strategies for SAP
  -Worked with change management team to organize and execute the European training plan
  -Oversaw the successful translation and delivery of 20 training modules in six different languages

• Senior Consultant

  Haverstick Consulting

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  August 2005 — March 2006 (8 months)

  Key Skills: Project Management, Strategic Planning, International Team Building, LMS Implementation
  
  Experience:
  -Directed overall strategy, planning and management for the creation of Valvoline Learning Solutions International
  -Wrote and implemented the project plan that created Valvoline’s International on-line training program
  -Provided oversight for the development and implementation of six International Learning Management Systems
  -Renegotiated contracts with vendors and reduced translation costs by sixty percent (60%)
  -Assembled and managed a virtual project team including vendors and overseas personnel

• Project Manager

  PLATO Learning

  (Public Company; 501-1000 employees; E-Learning industry)

  February 2004 — August 2005 (1 year 7 months)

  Key Skills: Project Management, Education consulting, Strategic Planning, Instructional Design
  
  Experience:
  -Oversaw Kentucky’s Adult Education’s statewide implementation of Plato Learning, Inc. web-based learning platform
  -Developed annual strategic project plan that plotted the direction of the project for the year
  -Evaluated the project and reported key findings to project sponsors that led to renewal of annual contract
  -Based on key recommendations from project plan needs were identified that led to the purchase of additional software
  -Managed third party technical contractors to ensure that 156 sites had access to application
  -Supervised e-Learning and face-to-face professional development training activities for 156 sites
  -Developed a train the trainer network that increased software usage by 30% in 2004/2005
  -Consulted with state on change management techniques to encourage the use of CBT software

Conrad Charles’s Education

• Villanova University

  Masters Certificate, Project Management, 2006 — 2006

• University of Kentucky

  M.S.E., Instructional Systems Design, 2001 — 2004

• University of Massachusetts at Amherst

  BA, History, 1983 — 1987

Additional Information

Conrad Charles’s Interests:

Training simulations, Virtual training enviornments, Soccer, Sailing, Surfing, Yacht design, Teaching

Conrad Charles’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch