Sharon Duguay

Current

• Principal Consultant at CTG

Past

• Team Lead Inpatient Orders and ClinDoc at Stanford Hospital and Clinics through Perot Systems
• Solutions Design Consultant at Kaiser Permanente
• Nursing Resources Mananger at Alta Bates Medical Center

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Connections

127 connections

Industry

Hospital & Health Care

Sharon Duguay’s Summary

RN with 25+ years in healthcare, focused on clinical systems implementation, project management, hospital operations, recruitment/staffing management, physician group facilitation, clinical nursing. Background as charge nurse and clinical expert, transitioning to software implementation of hospital-wide clinical documentation and order communication systems. History of managing multiple departments, leading union/non-union, professional and non-professional employees with annual budgets exceeding $1M. Known for performing multiple roles earning a reputation for being a fair, approachable manager demonstrating strong problem solving abilities. Instrumental in development of intellectual clinical content for use in documenting in Clinical Information System (CIS). Skills in building interpersonal relationships and communication supporting facilitation of mixed Clinical groups for Design and Development of Applications. Clinical, Business, and Technical Solution liaison facilitating Reporting Requirements and Report delivery.

Sharon Duguay’s Specialties:

Epic Clinical Documentation, Epic Clarity, Epic Orders and Results, Reporting Work Bench, Hospital Operations, Staffing and Patient Acuity.

Sharon Duguay’s Experience

• Principal Consultant

  CTG

  (Public Company; 1001-5000 employees; Information Technology and Services industry)

  July 2008 — Present (6 months)

  Clinical Implementation Coordinator for Cincinnati Children's Medical Center

• Team Lead Inpatient Orders and ClinDoc

  Stanford Hospital and Clinics through Perot Systems

  (Information Technology and Services industry)

  August 2006 — July 2008 (2 years)

  Directed Life Cycle Methodology of Epic Clinical Documentation Implementation including Project Planning, Scope Development, Team Selection, Design, Build, Validation, Design Sign off, Testing, Script Development, Training, and Activation. Managed team through the evaluation of complex Current State Business Requirements, Transitioning to new Development and implementation of Workflows/Procedures/Processes/Policy Solutions addressing client business needs. Supported Clinical Application integration across multiple Inpatient, Hospital Service Departments and Clinics.
  • Directed day to day build activities to support design decisions for all aspects of Clinical Documentation Application.
  • Facilitated Zynx Health Care Plan development using AuthorSpace Evidence Based planning tool as well as subsequent import to Epic to support all hospital interdisciplinary Plans of Care.
  • Coordinated Design, Build, and Validation of over 35 Procedural and Hospital Service Departments

• Solutions Design Consultant

  Kaiser Permanente

  (Non-Profit; 5001-10,000 employees; Hospital & Health Care industry)

  October 2000 — August 2006 (5 years 11 months)

  Consulted with Regional Business owners in Hawaii, Georgia, Ohio, and Mid-Atlantic States regions to gather Clinical Reporting Requirements supporting the implementation of Epic Systems integrated software suite including Epicare Ambulatory, and Tapestry Referral and Case Management Products. Clinical Business and Technical Liaison facilitating communication for clarification of requests, and decisions of solutions, for delivery of transitioned reports. Directed ePortfolio, Crystal Reports web browser tool, training classes to end users, validating reports functionality and verifying data integrity. Attended development and validation sessions for Epicare, Optime, and Epic Inpatient, providing guidance in decisions to support Workflows and Enterprise-wide Reporting Strategy. Reviewed test case scenarios to support Data Validation Testing. Active Participant Data Quality Subgroup focused on Reliable, Accurate, and Consistent Data with Entry and Data Movement.

• Nursing Resources Mananger

  Alta Bates Medical Center

  (Non-Profit; 1001-5000 employees; Hospital & Health Care industry)

  October 1983 — February 2000 (16 years 5 months)

  Managed 24-hour Operations of Clinical Staffing, Patient Bed Placement, Nursing Float Pool, Administrative Supervisors. Directed Quality Improvement Plan. Managed departmental preparation for JCAHO accreditation, and participated in HR, Admitting and Patient Education JCAHO interviews. Negotiated/generated 25 local/national agency contracts, providing clinical staff, meeting annual hospital staffing demands. Audited local agencies annually to comply with clinical quality, health requirements, other state/federal regulations (JCAHO, Title XXII, OSHA). Investigated clinical competency complaints involving agency personnel. In conjunction with agency, recommended/implemented quality improvement and developmental plan. Collaborated with staff, nursing leadership and HR management on Recruitment and Retention Committee focused on acquiring/retaining qualified nursing personnel in union environment. Controlled ANSOS Clinical Staffing and Scheduling Application.

Additional Information

Sharon Duguay’s Interests:

Optimization, Quality Improvement, Sports, Theater, Travel

Sharon Duguay’s Groups:

Greyhound Friends for Life Rescue

•    Healthcare-IT/ EHR/ HIS
•    Red Sox Nation
•    Perot Systems Employees and Alumni

Sharon Duguay’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• getting back in touch