Tatjana Lukic

Current

Senior Industry Advisor, ICT Sector at Booz Allen Hamilton

Past

Head of Professional Services at IndexTools, a Yahoo! Group Company
Business Development and Marketing Manager, Eastern Europe at SchlumbergerSema
CRM Competence Manager/CRM Consultant at Sema Group

Application Consultant and Project Manager at Scala Business Solutions (now Epicor)

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Education

Central European University
Univerzitet u Beogradu

Recommended

15 people have recommended Tatjana

Connections

187 connections

Industry

Information Technology and Services

Websites

My Company

Tatjana Lukic’s Summary

Consulting professional with over 10 years of international experience in various consulting and managerial roles within the ICT industry. Proven track record in winning, managing and implementing Enterprise-level IT projects in the areas of Web Analytics and Digital Marketing, Systems Integration, ERP and CRM. Working with international clients in a number of industries, most notably Internet, IT and Telecom, Public and Financial Sector. Web analytics expert and evangelist.

Tatjana Lukic’s Specialties:

Consulting and Project Management skills in the areas of Web Analytics , Digital Marketing, ERP and CRM (Best Practices, Application and Sales Consulting), Business and Strategy Planning, Business Development, Partner Management, Bid Management and Negotiation

Tatjana Lukic’s Experience

Senior Industry Advisor, ICT Sector

Booz Allen Hamilton

(Privately Held; 10,001 or more employees; BAH; Management Consulting industry)

June 2008 — Present (7 months)
Head of Professional Services

IndexTools, a Yahoo! Group Company

(Privately Held; 11-50 employees; Internet industry)

March 2006 — May 2008 (2 years 3 months)

Responsible for development of Web Analytics consulting service line and provision of project management, advisory and training services to major enterprise clients worldwide (Four Seasons, SAP, Pricerunner, etc). Leading and managing consulting group and building methodologies, procedures and best practices
Business Development and Marketing Manager, Eastern Europe

SchlumbergerSema

(Public Company; 10,001 or more employees; SLB; Information Technology and Services industry)

June 2002 — March 2004 (1 year 10 months)

-Planning and implementation of business strategy for growth of Systems Integration service line in Eastern Europe and winning new clinets in Telecommunications, Energy and Finance
-Building and management of local Partner Networks
-Active role in Client acquisition efforts, including bid management, sales consulting and sales negotiation
CRM Competence Manager/CRM Consultant

Sema Group

(Public Company; 10,001 or more employees; Information Technology and Services industry)

December 2000 — June 2002 (1 year 7 months)

Developed CRM competence focused on deployment and integration of CRM systems for mobile operators and provision of CRM business consultancy services
Managed multi-million dollar bids that resulted in winning a number of CRM systems integration projects in CEE.
Application Consultant and Project Manager

Scala Business Solutions (now Epicor)

(Public Company; 5001-10,000 employees; EPIC; Computer Software industry)

May 1998 — December 2000 (2 years 8 months)

Successfully implemented and managed a number of ERP (Scala) projects around Central-Eastern Europe for diverse set of clients, from the World Bank to Siemens to Deloitte.
Provided the full range of consulting services: Business Requirement Review, Project Design and Delivery, System Installation and Configuration, Client Training, Client Relationship Management, etc.

Tatjana Lukic’s Education

Central European University

MA in Economics, International Banking and Finance, 1997 — 1998
Univerzitet u Beogradu

MSc in Economics, Banking, Finance and Insurance, 1992 — 1997

Additional Information

Tatjana Lukic’s Websites:

My Company

Tatjana Lukic’s Groups:

President of Professional Women's Association of Budapest in 2003/2004, Hospitality Commitee Chairwoman in 2002/2003, CEU Alumni member, Web Analytics Association member, Budapest Business Journal