Daniela Brinzea

Current

• Consumer Business Analyst at VODAFONE ROMANIA

Past

• Customer Service Representative at S.C. MOBIFON S.A.
• COORDONATOR Vanzari at S.C. PRELASTI RO S.R.L.
• Responsabil proiect GAZBAND at S.C. PRO AUTO INDUSTRIES S.A.

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Education

• PICOIL INFO CONSULT
• Institutul Bancar Roman
• Academia de Studii Economice din Bucuresti

• Academia de Studii Economice din Bucuresti

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1 more...

Connections

19 connections

Industry

Telecommunications

Daniela Brinzea’s Summary

I graduated the “Management Faculty” at ASE, Bucharest and I continued with post-graduating studies in the same direction; but because I wanted to put into practice all the theoretical aspects I had learnt and build up my schooling I took a specialization course “Financial analysis and prepayment risks” at The Romanian Banking Institute. Working at ’S.C. Pro Auto Industries S.A’ I acquired the knowledge of an up to date careful watch of the orders and deliveries in a real time, manufacturing analysis, efficiency and collaboration with the linking departments. The activity I had at ’S.C. Prelasti S.R.L.’ helped me to acquire the sense of coordinating a team, to improve my negotiating ability and to answer the clients’ different demands, to adapt to different working conditions (the hydro-protection domain) and to learn to respond to another domain’s requirements others than my own field/specialization. Nevertheless, my experience within the Customer Service Department gave me the opportunity to develop my communicating, negotiating and fast-solving problems abilities in a real time, abilities that were essential for both the client and the company; in this way I managed to combine the analytic spirit of being solution-oriented and the client’s contentment. My sense of being a part of a team and taking the initiative in different aspects became more prominent because of my being a part of the testing team; during this project I broadened my synthesizing, focusing and adaptability skills.
Like a Specialist I obtained good results as respect to the giving an account of a department, database operating, correlating these two and then analyzing the efficiency meter. I learn to appreciate the true values that are transparent within the company, to appreciate the quality of their services and to understand that making things as close as possible to perfection is one’s duty and the company’s duty as a form of respect to the client and to itself.

Daniela Brinzea’s Specialties:

CODECS - Managementul Relatiilor cu clientii;
VODAFONE - Train the trainer;

Daniela Brinzea’s Experience

• Consumer Business Analyst

  VODAFONE ROMANIA

  (Public Company; 1001-5000 employees; Telecommunications industry)

  March 2006 — Present (2 years 5 months)

• Customer Service Representative

  S.C. MOBIFON S.A.

  (Public Company; 1001-5000 employees; Telecommunications industry)

  April 2003 — November 2005 (2 years 8 months)

  Asigur satisfactia clientilor Connex,ma asigur ca solicitarile lor sunt rezolvate rapid,dovedind prin actiunile mele ca imi imbunatatesc continuu performanta individuala,folosind informatiile si noutatile aparute.Imi asum responsabilitatea pentru potentialele probleme care ar putea afecta clientul.Dovedesc prin actiunile mele ca sunt preocupata de imbunatatirea continua a performantei individuale cu scopul de a oferi servicii de calitate clientilor Connex si negociez fiecare cerere de reziliere. In testare ma asigur ca toate functionalitatile verificate indeplinesc cerintele departamentului Operatiuni clienti,ca impactul implementarilor de noi programe si servicii va fi cunoscut si adresat prin masuri specifice. Testez cu acuratete scenariile alocate in termenele prestabilite, pentru a exista rezolutii documentate a testelor in termenele agreate la nivel de proiect. Dovedesc ca sunt un bun coechipier, astfel scopul activitatii de testare este atins in toate proiectele la care particip.

• COORDONATOR Vanzari

  S.C. PRELASTI RO S.R.L.

  (Public Company; 11-50 employees; Construction industry)

  June 2002 — February 2003 (9 months)

  Coordonarea activitatii de vanzari pe zona Bucuresti, vizitarea clientilor, prezentarea portofoliului de produse, negocierea de contracte, realizarea ofertelor tehnico-economice, asigurarea datelor primare pentru contabilitate, intretinerea relatiilor cu banca;

• Responsabil proiect GAZBAND

  S.C. PRO AUTO INDUSTRIES S.A.

  (Public Company; 51-200 employees; Construction industry)

  February 2001 — May 2002 (1 year 4 months)

  Activitatea mea consta in realizarea ofertelor tehnico-economice pentru portofoliul companiei (hidroizolatii conducte gaz metan si petrol), realizarea catalogului de prezentare pentru clienti si targuri expozitionale aferent acestora, inregistrarea si interpretarea datelor de productie, urmarirea graficului de comenzi, participarea la calculatiile de cost pentru sortimentele de produs, colaborea cu echipa de cercetare pentru traducere materiale si realizare retete de produs si cost aferent.

Daniela Brinzea’s Education

• PICOIL INFO CONSULT

  Vanzare competitiva 2002 — 2002

• Institutul Bancar Roman

  Analiza financiara si risc in creditare 2001 — 2002

• Academia de Studii Economice din Bucuresti

  Economist, Studii aprofundate:Performanta si competitivitate in intreprindere, 2000 — 2001

• Academia de Studii Economice din Bucuresti

  Economist, Facultatea de Management, 1996 — 2001

Daniela Brinzea’s Contact Settings

Interested In:

• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch